Contracts FinderCall-off contract
Published 15 Jul 2024

Contracts Finder notice

National Careers Service IVR/Webchat

Authority: Department for Education

Call-off from a framework agreement
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£984,128Exc. VAT
Contract ends 14 Jun 2027
Awarded to Inform Communications Ltd
Contract starts 15 Jun 2024

What is being bought

Published requirement description

Cloud Software service which is for providing

support for the National Careers Service

with AI enabled Telephony and Chatbot

services.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_439397/1367294
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
Yes
Published tender value
£1,650,075.00
Min Value
£984,128.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    14 Jun 2024
  2. Contract starts
    15 Jun 2024
  3. Notice published
    15 Jul 2024
  4. Contract ends
    14 Jun 2027

Contracting authority & participating public bodies

  • Department for EducationContracting authority department for education, piccadilly gate, Manchester, M1 2WD, EnglandContact name, email

Suppliers named on the notice

  • Inform Communications LtdSupplier 55 Baker Street London W1U 7EU United Kingdom
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-c0cfb301-39c6-42d0-8946-23696ec5a832-2024-07-15T11:19:50+01:00
Published
15 Jul 2024
Latest update
15 Jul 2024
Procedure reference
ocds-b5fd17-c0cfb301-39c6-42d0-8946-23696ec5a832
Contract reference
ocds-b5fd17-c0cfb301-39c6-42d0-8946-23696ec5a832-1