LEASE AND SUPPORT OF MULTI-FUNCTIONAL DEVICES (MFDS) WITH PRINT MANAGEMENT SOFTWARE

North Hertfordshire District Council requires quotations for the lease, supply, installation, and maintenance of nine (9) Multi-Functional Devices (MFDs) across four sites, together with print management software, inclusive consumables, training, and support.

The contract shall deliver:

 Secure, reliable, and efficient printing (mono and colour).

 On-premise print management software with Active Directory integration, secure release, scan-to-me, and departmental reporting.

 All-inclusive service and consumables (service, parts, toner, staples, delivery, installation, training).

 Strong SLAs with ≥99% uptime and prompt resolution targets.

 Sustainability measures including recycled materials, toner recycling, and CO₂ reporting