Contracts Finder notice
ITSM Solution
Authority: Devon & Somerset Fire & Rescue Service
CPV: Software package and information systems (48000000)
Published contract value£120,960Exc. VAT
Contract ends 30 Apr 2028
Awarded to HORNBILL SERVICE MANAGEMENT LIMITED
Contract starts 1 May 2025
What is being bought
Published requirement descriptionProvision of service management software
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- DS469-24
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- EX3 0NW
Key dates
Published dates- Award decision15 Apr 2025
- Contract starts1 May 2025
- Notice published16 Jan 2026
- Contract ends30 Apr 2028
Contracting authority & participating public bodies
- Devon & Somerset Fire & Rescue ServiceContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/ZDXR269t · GB-SRS
Suppliers named on the notice
- HORNBILL SERVICE MANAGEMENT LIMITEDSupplier
- Identifier
- 03033585 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-6bf19a66-901c-41e1-9138-adb80d9d4b68-2026-01-16T14:22:05Z
- Published
- 16 Jan 2026
- Latest update
- 16 Jan 2026
- Procedure reference
- ocds-b5fd17-6bf19a66-901c-41e1-9138-adb80d9d4b68
- Contract reference
- ocds-b5fd17-6bf19a66-901c-41e1-9138-adb80d9d4b68-1