Contracts FinderCall-off contract
Published 22 Oct 2025

Contracts Finder notice

ITEP0988 - ECHO (Every Customer Has an Opinion)

Authority: National Highways

Call-off from a framework agreement
CPV: IT software package (48517000)
Published contract value£227,425Exc. VAT
Contract ends 31 Mar 2028
Contract starts 1 Oct 2025

What is being bought

Published requirement description

ECHO (Every Customer Has an Opinion)

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_509520/1526418
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
GU1 4LZ; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    25 Sept 2025
  2. Contract starts
    1 Oct 2025
  3. Notice published
    22 Oct 2025
  4. Contract ends
    31 Mar 2028

Contracting authority & participating public bodies

  • National HighwaysContracting authority 1 Walnut Tree Close, Guildford, GU1 4LZ, EnglandContact name, email

Suppliers named on the notice

  • ROL SOLUTIONS LIMITEDSupplier KING CENTRE,BARLEYTHORPE,BARLEYTHORPE,RUTLAND,LE15 7WD
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-2c12fe33-7701-42a2-ba53-1dadfa5b92fd-2025-10-22T14:30:16+01:00
Published
22 Oct 2025
Latest update
22 Oct 2025
Procedure reference
ocds-b5fd17-2c12fe33-7701-42a2-ba53-1dadfa5b92fd
Contract reference
ocds-b5fd17-2c12fe33-7701-42a2-ba53-1dadfa5b92fd-1