Contracts Finder notice
ISOP Strategic Delivery Partner
Authority: Department for Work and Pensions
CPV: Information technology services (72222300)
Published contract value£1,920,840Exc. VAT
Contract ends 12 Mar 2028
Awarded to Deloitte LLP
Contract starts 13 Mar 2026
What is being bought
Published requirement descriptionDWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-0022400DQH00000FUqLV2A1
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £5,000,000.00
- Min Value
- £1,920,840.00
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- FY4 5ES; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Award decision11 Feb 2026
- Contract starts13 Mar 2026
- Notice published24 Mar 2026
- Contract ends12 Mar 2028
Contracting authority & participating public bodies
- Department for Work and PensionsContracting authority
Suppliers named on the notice
- Deloitte LLPSupplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9-2026-03-24T13:33:13Z
- Published
- 24 Mar 2026
- Latest update
- 24 Mar 2026
- Procedure reference
- ocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9
- Contract reference
- ocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9-1