Contracts Finder notice
IS Service Helpdesk
Authority: DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
CPV: Helpdesk services (72253100)
Published contract value£57,979Exc. VAT
Contract ends 3 May 2028
Awarded to Halo Service Solutions Ltd
Contract starts 4 May 2024
What is being bought
Published requirement descriptionService Desk provider which allows the TIS, Facilities, CRM,
Social Media & Events Teams to provide varying levels of services to our internal colleagues
alongside supporting the Triage process and is the main asset register and knowledge base for
the organisation.
Published procurement details
- Procedure
- Competitive quotation (below threshold)
- Buyer reference
- 2023-669
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Limited
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision26 Apr 2024
- Contract starts4 May 2024
- Notice published7 May 2024
- Contract ends3 May 2028
Contracting authority & participating public bodies
- DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRSContracting authority
- Identifier
- D7 · GB-GOR
- URL
- http://www.ahdb.org.uk
Suppliers named on the notice
- Halo Service Solutions LtdSupplier
- Identifier
- SC216980 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f-2024-05-07T14:44:38+01:00
- Published
- 7 May 2024
- Latest update
- 7 May 2024
- Procedure reference
- ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f
- Contract reference
- ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f-1