Contracts FinderCall-off contract
Published 14 Aug 2024

Contracts Finder notice

Inspector Survey Software

Authority: OFSTED

Call-off from a framework agreement
CPV: Survey design services (79311100)
Published contract value£144,000Exc. VAT
Contract ends 14 Aug 2027
Awarded to SMARTSURVEY LTD
Contract starts 15 Aug 2024

What is being bought

Published requirement description

A comprehensive cloud-based inspection survey software tool with the following functionality:

  • Allow bulk creation, opening and closure of surveys to a set of templates, dates and times set by Ofsted through either bulk-creation linked to reports from Ofsted's line-of-business application or individually
  • Allow the creation of surveys to be a customised set of standardised URLs set by Ofsted that can be copied into letter\document templates within Ofsted's line-of-business application to support automation. Each survey should have a unique URL that should be linked to Ofsted data such as inspection event number or URN (unique reference number)
  • Provide a single automated email export on closure, at a time set by Ofsted to a designated email address, both of which are specified if required on an individual survey basis, ideally through bulk-creation linked to reports from our line-of-business application
  • Include a summary of results in this email export as well as a CSV export of results including free-text comments
  • Allow Ofsted to create and amend multiple template surveys without additional cost
  • Allow Ofsted to use different question types, including the use of images for these questions and multiple \ differing answer types such as star rating, sliding scales etc, configurable on an individual question basis
  • Allow Ofsted to customise the user interface for the survey to create a 'landing page' as well as the message of the results email, specified by Ofsted
  • Allow end users to access a survey without authentication via either a mobile device or other computer across a range of internet browsers (please provide the list of browsers with which your product is compliant with)
  • Allow access to surveys 'real-time' when open to identify any initial trends etc
  • Allow responders to see the results for all those completing their unique survey once they have completed

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CON 1426
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
England, United Kingdom; Wales, United Kingdom

Key dates

Published dates
  1. Award decision
    14 Aug 2024
  2. Notice published
    14 Aug 2024
  3. Contract starts
    15 Aug 2024
  4. Contract ends
    14 Aug 2027

Contracting authority & participating public bodies

  • OFSTEDContracting authority Clive House, 70 Petty France, London, SW1H 9EX, EnglandContact name, email
    Identifier
    D106 · GB-GOR
    URL
    http://www.ofsted.gov.uk

Suppliers named on the notice

  • SMARTSURVEY LTDSupplier Basepoint Business Centre,Oakfield Close, Tewkesbury Business Park TEWKESBURY Gloucestershire GL20 8SD GB
    Identifier
    04885155 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-f89878c4-b934-4abc-9389-ef3edbb7b0ec-2024-08-14T14:34:14+01:00
Published
14 Aug 2024
Latest update
14 Aug 2024
Procedure reference
ocds-b5fd17-f89878c4-b934-4abc-9389-ef3edbb7b0ec
Contract reference
ocds-b5fd17-f89878c4-b934-4abc-9389-ef3edbb7b0ec-1