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Contracts FinderFramework agreement
Published 27 Nov 2023

Contracts Finder notice

ICT Managed Service Regional Framework

Official notice

This award is linked to an earlier notice for the same procurement. The two notices count as one procedure. View the earlier notice.

Authority: South West Police Procurement Service

Open procedure
CPV: IT services: consulting, software development, Internet and support (72000000)
Published framework value£175,000,000Agreement value; may be a ceiling, not a single purchase
Contract ends 16 Nov 2027
Awarded to British Telecommunications plc
Contract starts 17 Nov 2023

What is being bought

Published requirement description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners.

The services required will be:

  • Service Management
  • Customer Service Desk
  • Applications
  • End User Workplace
  • Technical Security
  • Hosting
  • Data and Voice Network
  • Field Mobile
  • Airwave
  • Resources

Published procurement details

Procedure
Open procedure
Buyer reference
20231127120707-30310
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Open
Additional classifications 1: Reference
50312600
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
Maintenance and repair of information technology equipment
Additional classifications 2: Reference
50312610
Additional classifications 2: Scheme
CPV
Additional classifications 2: Description
Maintenance of information technology equipment
Additional classifications 3: Reference
50312620
Additional classifications 3: Scheme
CPV
Additional classifications 3: Description
Repair of information technology equipment
Additional classifications 4: Reference
72222000
Additional classifications 4: Scheme
CPV
Additional classifications 4: Description
Information systems or technology strategic review and planning services
Additional classifications 5: Reference
72222100
Additional classifications 5: Scheme
CPV
Additional classifications 5: Description
Information systems or technology strategic review services
Additional classifications 6: Reference
72222200
Additional classifications 6: Scheme
CPV
Additional classifications 6: Description
Information systems or technology planning services
Additional classifications 7: Reference
72222300
Additional classifications 7: Scheme
CPV
Additional classifications 7: Description
Information technology services
Additional classifications 8: Reference
72223000
Additional classifications 8: Scheme
CPV
Additional classifications 8: Description
Information technology requirements review services
Additional classifications 9: Reference
72267100
Additional classifications 9: Scheme
CPV
Additional classifications 9: Description
Maintenance of information technology software
Additional classifications 10: Reference
72267200
Additional classifications 10: Scheme
CPV
Additional classifications 10: Description
Repair of information technology software
Item 1: Delivery locations as published
South West, United Kingdom

Key dates

Published dates
  1. Award decision
    12 Sept 2023
  2. Contract starts
    17 Nov 2023
  3. Notice published
    27 Nov 2023
  4. Contract ends
    16 Nov 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • British Telecommunications plcSupplier One Braham, Braham Street, London, E1 8EE
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5-2023-11-27T12:07:16Z
Published
27 Nov 2023
Latest update
27 Nov 2023
Procedure reference
ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5
Contract reference
ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5-1