Contracts Finder notice
IAM Platforms
Authority: NHS England
What is being bought
Published requirement descriptionThis call-off contract is for the day-to-day operational management and development of the NHS Digital Identity & Access Management (IAM) Platform which is used across a range of NHS services to ensure that only authorised individuals (using a Role Based Access Control model) can access patient related and other services. This call-off contract is to support and take appropriate responsibility for the delivery of the Buyer's outcomes related to the effective and efficient operation of its Identity and Access Management Platform via its DevOps team. This includes both its day-to-day operations (running the service including incident management utilising the Buyer's Service Management toolkit) and ongoing maintenance within agreed service level agreements to maintain 24x7x365 user availability e.g. authentication, as well as the development and safe delivery of appropriate work items from the Buyer's prioritised backlog.
The Initial Contract Value is £23,000,000.00 (£28,750,000.00 including the optional extension period).
VARIATION
The value of this variation is £13,800,000.00. This variation is being made in accordance with Regulation 72(1)(b) of the Public Contract Regulations 2015.
The scope of services provided under the contract remain the same, with the variation facilitating a continuation of support while a re-procurement and transition to a new agreement continues. The Total Contract Value is £42,550,000.00 and the Expiry Date has been extended to 17/08/2027.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-0530500D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £42,550,000.00
- Min Value
- £23,000,000.00
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- LS1 4ap; United Kingdom; LS1 4AP
Key dates
Published dates- Contract starts18 Aug 2021
- Award decision10 Dec 2021
- Notice published15 Dec 2021
- Contract ends17 Aug 2027
Contracting authority & participating public bodies
- NHS EnglandContracting authority
Suppliers named on the notice
- CGI IT UK LimitedSupplier
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb-2026-07-28T17:11:24+01:00
- Published
- 15 Dec 2021
- Latest update
- 28 Jul 2026
- Procedure reference
- ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb
- Contract reference
- ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb-3