Contracts FinderCall-off contract
Published 15 Dec 2021

Contracts Finder notice

IAM Platforms

Authority: NHS England

Call-off from a framework agreement
CPV: Custom software development services (72230000)
Published contract value£28,750,000Exc. VAT
Contract ends 17 Aug 2027
Contract starts 18 Aug 2021

What is being bought

Published requirement description

This call-off contract is for the day-to-day operational management and development of the NHS Digital Identity & Access Management (IAM) Platform which is used across a range of NHS services to ensure that only authorised individuals (using a Role Based Access Control model) can access patient related and other services. This call-off contract is to support and take appropriate responsibility for the delivery of the Buyer's outcomes related to the effective and efficient operation of its Identity and Access Management Platform via its DevOps team. This includes both its day-to-day operations (running the service including incident management utilising the Buyer's Service Management toolkit) and ongoing maintenance within agreed service level agreements to maintain 24x7x365 user availability e.g. authentication, as well as the development and safe delivery of appropriate work items from the Buyer's prioritised backlog.

The Initial Contract Value is £23,000,000.00 (£28,750,000.00 including the optional extension period).

VARIATION

The value of this variation is £13,800,000.00. This variation is being made in accordance with Regulation 72(1)(b) of the Public Contract Regulations 2015.

The scope of services provided under the contract remain the same, with the variation facilitating a continuation of support while a re-procurement and transition to a new agreement continues. The Total Contract Value is £42,550,000.00 and the Expiry Date has been extended to 17/08/2027.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CF-0530500D0O000000rwimUAA
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Published tender value
£42,550,000.00
Min Value
£23,000,000.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
LS1 4ap; United Kingdom; LS1 4AP

Key dates

Published dates
  1. Contract starts
    18 Aug 2021
  2. Award decision
    10 Dec 2021
  3. Notice published
    15 Dec 2021
  4. Contract ends
    17 Aug 2027

Contracting authority & participating public bodies

  • NHS EnglandContracting authority 7-8 Wellington Place, Leeds, LS1 4AP, GBContact name, email

Suppliers named on the notice

  • CGI IT UK LimitedSupplier 14th Floor, 20 Fenchurch Street, EC3M 3BY
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb-2026-07-28T17:11:24+01:00
Published
15 Dec 2021
Latest update
28 Jul 2026
Procedure reference
ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb
Contract reference
ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb-3