Contracts FinderCall-off contract
Published 15 Sept 2026

Contracts Finder notice

HR Helpdesk Implementation Partner

Authority: National Highways Limited

Call-off from a framework agreement
CPV: Information technology services (72222300)
Published contract value£349,500Exc. VAT
Contract ends 8 Sept 2027
Awarded to Oracle
Contract starts 9 Sept 2026

What is being bought

Published requirement description

The implementation partner will work closely with NH internal teams to lead a project for delivering the enhanced HR experience platform and employee relations case management system as part of the PFP platform.

This will replace the current ticketing set up for HR Services and Casework in

Service Cloud with the same functionality within HR Helpdesk.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_504314/1610800
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Contract starts
    9 Sept 2026
  2. Award decision
    10 Sept 2026
  3. Notice published
    15 Sept 2026
  4. Contract ends
    8 Sept 2027

Contracting authority & participating public bodies

  • National Highways LimitedContracting authority Three Snowhill, Snow Hill Queensway, Birmingham, B4 6GA, EnglandContact email

Suppliers named on the notice

  • OracleSupplier Oracle Parkway, Thames Valley Park, Reading, Berkshire, RG6 1RA
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-fe6928a5-15ec-4bb0-bd28-baaf7dcdb354-2026-09-15T11:24:02+01:00
Published
15 Sept 2026
Latest update
15 Sept 2026
Procedure reference
ocds-b5fd17-fe6928a5-15ec-4bb0-bd28-baaf7dcdb354
Contract reference
ocds-b5fd17-fe6928a5-15ec-4bb0-bd28-baaf7dcdb354-1