Contracts Finder notice
HALO Platform
Authority: Coventry University
CPV: Software package and information systems (48000000)
Published contract value£413,913Exc. VAT
Contract ends 6 May 2027
Awarded to CDW Limited
Contract starts 7 May 2024
What is being bought
Published requirement descriptionThe current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- FRAM-1290-24-TH
- Category
- Goods
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- CV15FB
Key dates
Published dates- Award decision6 May 2024
- Contract starts7 May 2024
- Notice published27 Jan 2025
- Contract ends6 May 2027
Contracting authority & participating public bodies
- Coventry UniversityContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/AnUx84x7 · GB-SRS
Suppliers named on the notice
- CDW LimitedSupplier
- Identifier
- 02465350 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc-2025-01-28T15:16:34Z
- Published
- 27 Jan 2025
- Latest update
- 28 Jan 2025
- Procedure reference
- ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc
- Contract reference
- ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc-1