Contracts FinderCall-off contract
Published 27 Jan 2025

Contracts Finder notice

Authority: Coventry University

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£413,913Exc. VAT
Contract ends 6 May 2027
Awarded to CDW Limited
Contract starts 7 May 2024

What is being bought

Published requirement description

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
FRAM-1290-24-TH
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
CV15FB

Key dates

Published dates
  1. Award decision
    6 May 2024
  2. Contract starts
    7 May 2024
  3. Notice published
    27 Jan 2025
  4. Contract ends
    6 May 2027

Contracting authority & participating public bodies

  • Coventry UniversityContracting authority Priory Street, COVENTRY, CV15FB, EnglandContact email
    Identifier
    sid4gov.cabinetoffice.gov.uk/AnUx84x7 · GB-SRS

Suppliers named on the notice

  • CDW LimitedSupplier One New Change London EC4M 9AF
    Identifier
    02465350 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc-2025-01-28T15:16:34Z
Published
27 Jan 2025
Latest update
28 Jan 2025
Procedure reference
ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc
Contract reference
ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc-1