Contracts Finder notice
Friends & Family Test (FFT)
Authority: Norfolk and Norwich University Hospitals NHS Foundation Trust
CPV: Survey analysis services (79311300)
Published contract value£95,522Exc. VAT
Contract ends 7 Apr 2028
Awarded to CIVICA UK LIMITED
Contract starts 1 Apr 2025
What is being bought
Published requirement descriptionFor the provision of a Service that enables the Norfolk and Norwich University Hospital NHS Foundation Trust, The Queen Elizabeth Hospital NHS Foundation Trust and Norfolk Community Health and Care NHS Trust to meet their Friends and Family Test (FFT) regulatory requirements and to collect and act upon feedback from patients, visitors and carers in a consistent, organised and timely manner.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-2980600D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- NR4 7UY; East of England, United Kingdom
Key dates
Published dates- Award decision12 Feb 2025
- Contract starts1 Apr 2025
- Notice published23 Jun 2025
- Contract ends7 Apr 2028
Contracting authority & participating public bodies
- Norfolk and Norwich University Hospitals NHS Foundation TrustContracting authority
Suppliers named on the notice
- CIVICA UK LIMITEDSupplier
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-cab22aa0-f1a9-4518-825a-0cf2811488d5-2025-06-23T10:52:57+01:00
- Published
- 23 Jun 2025
- Latest update
- 23 Jun 2025
- Procedure reference
- ocds-b5fd17-cab22aa0-f1a9-4518-825a-0cf2811488d5
- Contract reference
- ocds-b5fd17-cab22aa0-f1a9-4518-825a-0cf2811488d5-1