Contracts Finder notice
FCDO Contact Centre Services & Support
Authority: Foreign Commonwealth and Development Office
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£659,382Exc. VAT
Contract ends 7 May 2027
Awarded to Gamma Network Solutions Limited
Contract starts 8 May 2025
What is being bought
Published requirement descriptionSupport services and associated application for the delivery of licences and enhancement of the operations in support of the the FCDO global Contact Centres.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- tender_480323/1480069
- Category
- Goods
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Min Value
- £372,921.60
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Contract starts8 May 2025
- Award decision9 May 2025
- Notice published15 May 2025
- Contract ends7 May 2027
Contracting authority & participating public bodies
- Foreign Commonwealth and Development OfficeContracting authority
Suppliers named on the notice
- Gamma Network Solutions LimitedSupplier
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-cee5e929-a5e8-4422-821f-f493ab1fb973-2025-05-15T15:18:18+01:00
- Published
- 15 May 2025
- Latest update
- 15 May 2025
- Procedure reference
- ocds-b5fd17-cee5e929-a5e8-4422-821f-f493ab1fb973
- Contract reference
- ocds-b5fd17-cee5e929-a5e8-4422-821f-f493ab1fb973-1