Contracts Finder notice
ENHANCEMENT, DEVELOPMENT AND SUPPORT OF SALESFORCE CRM SYSTEM (IRIS)
Authority: Home Office
CPV: Database software package (48611000)
Published contract value£3,000,000Exc. VAT
Contract ends 30 Jun 2028
Awarded to Bluewave Technology UK Ltd
Contract starts 1 Oct 2025
What is being bought
Published requirement descriptionTo enhance, develop and support IAA Salesforce Customer Relationship Management (CRM) system
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- tender_480359/1524124
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £10,000.00
- Tender deadline
- Procurement method
- Selective
- Additional classifications 1: Reference
- 48612000
- Additional classifications 1: Scheme
- CPV
- Additional classifications 1: Description
- Database-management system
- Additional classifications 2: Reference
- 48710000
- Additional classifications 2: Scheme
- CPV
- Additional classifications 2: Description
- Backup or recovery software package
- Additional classifications 3: Reference
- 72212900
- Additional classifications 3: Scheme
- CPV
- Additional classifications 3: Description
- Miscellaneous software development services and computer systems
- Additional classifications 4: Reference
- 72253200
- Additional classifications 4: Scheme
- CPV
- Additional classifications 4: Description
- Systems support services
- Item 1: Delivery locations as published
- British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Contract starts1 Oct 2025
- Award decision10 Oct 2025
- Notice published14 Oct 2025
- Contract ends30 Jun 2028
Contracting authority & participating public bodies
- Home OfficeContracting authority
Suppliers named on the notice
- Bluewave Technology UK LtdSupplier
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-44bdf051-4b79-4614-8fe1-79d39dcfd183-2025-10-14T09:58:55+01:00
- Published
- 14 Oct 2025
- Latest update
- 14 Oct 2025
- Procedure reference
- ocds-b5fd17-44bdf051-4b79-4614-8fe1-79d39dcfd183
- Contract reference
- ocds-b5fd17-44bdf051-4b79-4614-8fe1-79d39dcfd183-1