Contracts Finder notice
EMSS Service Desk System
Authority: Leicestershire County Council
CPV: Software package and information systems (48000000)
Published contract value£319,824Exc. VAT
Contract ends 11 Feb 2028
Awarded to Freshworks Inc
Contract starts 12 Feb 2025
What is being bought
Published requirement descriptionProcurement of EMSS Service Desk System through G-cloud 14 call off, 3 years with 1 year optional extension.
Published procurement details
- Framework cited in notice
- G-Cloud 14 · RM1557.14
- Procedure
- Other -
- Buyer reference
- LEICSCC001-DN760804-94639039
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision27 Jan 2025
- Notice published27 Jan 2025
- Contract starts12 Feb 2025
- Contract ends11 Feb 2028
Contracting authority & participating public bodies
- Leicestershire County CouncilContracting authority
Suppliers named on the notice
- Freshworks IncSupplier
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39-2025-01-27T17:34:35Z
- Published
- 27 Jan 2025
- Latest update
- 27 Jan 2025
- Procedure reference
- ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39
- Contract reference
- ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39-1