Dynamics 365 (D365) Software Support

Authority: Department of Health and Social Care (DHSC)

Call-off from a framework agreement

CPV: Software support services (72261000)

Published contract value£13,758,800Exc. VAT

Contract ends 30 Jun 2028

Contract starts 1 Jul 2025

What is being bought

Published requirement description

Provision of Support Services (Run and Customisation) of DHSC Dynamics 365 system.

Procedure: Call-off from a framework agreement
Buyer reference: CF-3111000D0O000000rwimUAA
Category: Services
Tender status: Complete
Award status: Active
Suitable for SMEs: No
Suitable for voluntary, community and social enterprises: No
Tender deadline: 3 Feb 2025, 12:00 GMT
Procurement method: Selective
Item 1: Delivery locations as published: SW1H 0EU; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Published dates

Department of Health and Social Care (DHSC)Contracting authority 39 Victoria Street, London, SW1H 0EU, United KingdomContact name, email

Hitachi Solutions Europe LtdSupplier 110 Bishopsgate, 23rd Floor EC2N 4AY
Business size
Large

Official links; attachments are not copied

Tender pack and attachments

REDACTED - Dynamics 365 (D365) Software Support Call Off Order Form awardDocumentPDF

Notices published for this procedure

Awarded contract notice on Contracts Finder awardAward noticeen11 Jul 2025, 10:30 BST

Source: Contracts Finder
Notice language: en
Release reference: ocds-b5fd17-6a226ce8-094e-4726-bdfd-d8457a00d038-2025-07-11T10:30:08+01:00
Published: 10 Jul 2025
Latest update: 11 Jul 2025
Procedure reference: ocds-b5fd17-6a226ce8-094e-4726-bdfd-d8457a00d038
Contract reference: ocds-b5fd17-6a226ce8-094e-4726-bdfd-d8457a00d038-2