Contracts Finder notice
Department for Business and Trade - Zendesk 2024 - 2026
Authority: Department for International Trade
CPV: Industry specific software package (48100000)
Published contract value£122,054Exc. VAT
Contract ends 21 Nov 2026
Awarded to Zendesk Inc.
Contract starts 22 Nov 2024
What is being bought
Published requirement descriptionProvision of Zendesk Ticketing Software for The Department for Business and Trade.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- tender_461643/1420370
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £122,054.40
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- SW1A 2DY; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Award decision30 Oct 2024
- Notice published30 Oct 2024
- Contract starts22 Nov 2024
- Contract ends21 Nov 2026
Contracting authority & participating public bodies
- Department for International TradeContracting authority
Suppliers named on the notice
- Zendesk Inc.Supplier
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b-2024-10-30T12:36:51Z
- Published
- 30 Oct 2024
- Latest update
- 30 Oct 2024
- Procedure reference
- ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b
- Contract reference
- ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b-1