Contracts FinderCall-off contract
Published 22 May 2025

Contracts Finder notice

DA from the NHS Shared Business Services Patient/Citizen Communication & Engagement Solutions FW for the Contact Centre Telephony System

Authority: Stockton-on-tees Borough Council

Call-off from a framework agreement
CPV: Installation services of line telephony equipment (51340000)
Published contract value£437,390Exc. VAT
Contract ends 30 Jan 2028
Awarded to Netcall Technology Limited
Contract starts 31 Jan 2025

What is being bought

Published requirement description

Contact Centre Telephony System

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
Contact Centre Telephony 2025
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
North East, United Kingdom

Key dates

Published dates
  1. Contract starts
    31 Jan 2025
  2. Award decision
    24 Feb 2025
  3. Notice published
    22 May 2025
  4. Contract ends
    30 Jan 2028

Contracting authority & participating public bodies

Suppliers named on the notice

  • Netcall Technology LimitedSupplier Suite 203, Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-9e030b8e-e54a-4fcd-887b-4c4d43b92f38-2025-05-22T17:17:19+01:00
Published
22 May 2025
Latest update
22 May 2025
Procedure reference
ocds-b5fd17-9e030b8e-e54a-4fcd-887b-4c4d43b92f38
Contract reference
ocds-b5fd17-9e030b8e-e54a-4fcd-887b-4c4d43b92f38-1