Contracts Finder notice
Customer Services Telephony
Authority: ASTER GROUP LIMITED
CPV: Customer services (79342300)
Published contract value£982,448Exc. VAT
Contract ends 31 Dec 2026
Awarded to Ciptex Ltd
Contract starts 1 Jan 2024
What is being bought
Published requirement descriptionAward contract for the provision of a cloud-based contact centre solution and professional services.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- AG - 013
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- SN10 2AZ
Key dates
Published dates- Award decision1 Jan 2024
- Contract starts1 Jan 2024
- Notice published14 May 2024
- Contract ends31 Dec 2026
Contracting authority & participating public bodies
- ASTER GROUP LIMITEDContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/5KJW7wgS · GB-SRS
Suppliers named on the notice
- Ciptex LtdSupplier
- Identifier
- 05671321 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-f188b853-cdeb-4034-bf8d-2853fce29df6-2024-05-14T15:21:03+01:00
- Published
- 14 May 2024
- Latest update
- 14 May 2024
- Procedure reference
- ocds-b5fd17-f188b853-cdeb-4034-bf8d-2853fce29df6
- Contract reference
- ocds-b5fd17-f188b853-cdeb-4034-bf8d-2853fce29df6-1