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Published 2 Dec 2025

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CRM Application Support & Development

Official notice

Authority: Care Quality Commission

Call-off from a framework agreement
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£1,692,065Exc. VAT
Contract ends 31 Dec 2027
Awarded to Infosys Limited
Contract starts 1 Nov 2025

What is being bought

Published requirement description

This is a Contract Award Notice.

The Care Quality Commission (CQC) require CRM Application Support & Development services.

This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14) Lot 3 Cloud Support, following the Direct Award process.

The Contract is awarded for an initial period of 14 months with an option to extend for up to 12 months.

Total Awarded Value is maximum of all charges including any optional contract extensions.

Contract Reference: CQC I&D 146

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
CF-3182000D0O000000rwimUAA
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
England, United Kingdom

Key dates

Published dates
  1. Contract starts
    1 Nov 2025
  2. Award decision
    1 Dec 2025
  3. Notice published
    2 Dec 2025
  4. Contract ends
    31 Dec 2027

Contracting authority & participating public bodies

  • Care Quality CommissionContracting authority Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA, EnglandContact name, email

Suppliers named on the notice

  • Infosys LimitedSupplier 10 Upper Bank Street London E14 5NP
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-5531be32-1381-4dd7-a694-3a75924eff92-2025-12-02T07:44:04Z
Published
2 Dec 2025
Latest update
2 Dec 2025
Procedure reference
ocds-b5fd17-5531be32-1381-4dd7-a694-3a75924eff92
Contract reference
ocds-b5fd17-5531be32-1381-4dd7-a694-3a75924eff92-1