Contracts Finder notice
CPT_24_44 - ServiceNow enhanced support
Authority: National Audit Office
CPV: Computer equipment and supplies (30200000)
Published contract value£504,000Exc. VAT
Contract ends 30 Jun 2027
Awarded to Mozaic Services Ltd
Contract starts 1 Jul 2025
What is being bought
Published requirement descriptionNational Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14.
Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security.
This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29.
Value of contract for the potential four year term is £1,008,000.00 gross.
Published procurement details
- Framework cited in notice
- G-Cloud 14 · RM1557.14
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CPT_24_44 - ServiceNow enhanced support
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £828,000.00
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision11 Jun 2025
- Contract starts1 Jul 2025
- Notice published4 Jul 2025
- Contract ends30 Jun 2027
Contracting authority & participating public bodies
- National Audit OfficeContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/sBN45ywB · GB-SRS
Suppliers named on the notice
- Mozaic Services LtdSupplier
- Identifier
- 08381818 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf-2025-07-04T12:18:32+01:00
- Published
- 4 Jul 2025
- Latest update
- 4 Jul 2025
- Procedure reference
- ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf
- Contract reference
- ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf-1