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Published 4 Jul 2025

Contracts Finder notice

CPT_24_34 - Feedback programmes

Official notice

Authority: National Audit Office

Call-off from a dynamic purchasing system
CPV: Customer survey services (79342310)
Published contract value£313,403Exc. VAT
Contract ends 1 Jun 2028
Awarded to IFF Research
Contract starts 2 Jun 2025

What is being bought

Published requirement description

National Audit Office (NAO) used the Crown Commercial Services (CCS) Research and Insights Dynamic Purchasing System (DPS) - Reference: RM6126 to award a contract to I.F.F Research Ltd.

The services include provision of two stakeholder feedback programmes: a Strategic Feedback Programme to gather insights from senior stakeholders via surveys and interviews, and a Financial Audit Feedback Programme targeting finance officials post-audit. Both include regular reporting, analysis and a dashboard visualisation of results.

The contract will run for a initial 3 year period from 02.06.25 to 01.06.28 with the option to extend the contract for two years in one year periods. Final expiry of the contract is 01.06.30.

The estimated contract value for the potential full five years will be £520,000.00 gross and the initial three years will be £313,403.16 gross.

Published procurement details

Dynamic purchasing system cited in notice
Research & Insights · RM6126
Procedure
Call-off from a dynamic purchasing system
Buyer reference
CPT_24_34 - Feedback programmes
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SW1W 9SP

Key dates

Published dates
  1. Award decision
    2 Jun 2025
  2. Contract starts
    2 Jun 2025
  3. Notice published
    4 Jul 2025
  4. Contract ends
    1 Jun 2028

Contracting authority & participating public bodies

  • National Audit OfficeContracting authority 157-197 Buckingham Palace Road, LONDON, SW1W9SP, EnglandContact name, email, phone
    Identifier
    sid4gov.cabinetoffice.gov.uk/sBN45ywB · GB-SRS

Suppliers named on the notice

  • IFF ResearchSupplier Chart House London N1 6DD
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-890e6433-2156-489c-8f95-92917d37b9a1-2025-07-04T15:24:34+01:00
Published
4 Jul 2025
Latest update
4 Jul 2025
Procedure reference
ocds-b5fd17-890e6433-2156-489c-8f95-92917d37b9a1
Contract reference
ocds-b5fd17-890e6433-2156-489c-8f95-92917d37b9a1-1