Contracts Finder notice
Conversational AI Assistant Platform
Authority: South Tyneside Council
CPV: Software package and information systems (48000000)
Published contract value£50,000Exc. VAT
Contract ends 25 Jan 2028
Awarded to EBI Solutions Limited
Contract starts 26 Jan 2026
What is being bought
Published requirement descriptionwebsite AI assistant and telephone AI assistant
Additional information: G Cloud 14 call off
Published procurement details
- Framework cited in notice
- G-Cloud 14 · RM1557.14
- Procedure
- Call-off from a framework agreement
- Buyer reference
- I8977
- Category
- Goods
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Published tender value
- £49,404.00
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- NE33 2RL
Key dates
Published dates- Award decision23 Jan 2026
- Contract starts26 Jan 2026
- Notice published10 Feb 2026
- Contract ends25 Jan 2028
Contracting authority & participating public bodies
- South Tyneside CouncilContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/BpB93Ch9 · GB-SRS
Suppliers named on the notice
- EBI Solutions LimitedSupplier
- Identifier
- 04217074 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4-2026-02-10T08:48:22Z
- Published
- 10 Feb 2026
- Latest update
- 10 Feb 2026
- Procedure reference
- ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4
- Contract reference
- ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4-1