Contracts Finder notice
Contact Centre Solution for Somerset Council
Authority: SOMERSET COUNCIL
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£150,000Exc. VAT
Contract ends 4 Jul 2027
Awarded to Kerv Experieince Ltd
Contract starts 5 Jul 2025
What is being bought
Published requirement descriptionContact Centre solution for Somerset Council.
Awarded via CCS GCloud 14.
12 Month contract with optional 12 month extension
Published procurement details
- Framework cited in notice
- G-Cloud 14 · RM1557.14
- Procedure
- Call-off from a framework agreement
- Buyer reference
- C1000544
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- ta1 4dy
- Description
- £150,000 per annum
Key dates
Published dates- Award decision5 Jul 2025
- Contract starts5 Jul 2025
- Notice published8 Jul 2025
- Contract ends4 Jul 2027
Contracting authority & participating public bodies
- SOMERSET COUNCILContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/XhPB26DC · GB-SRS
- URL
- http://www.somerset.gov.uk
Suppliers named on the notice
- Kerv Experieince LtdSupplier
- Identifier
- 03925996 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-7e23ded9-93d3-440d-b405-5006ffc3b8f5-2025-07-08T08:59:31+01:00
- Published
- 8 Jul 2025
- Latest update
- 8 Jul 2025
- Procedure reference
- ocds-b5fd17-7e23ded9-93d3-440d-b405-5006ffc3b8f5
- Contract reference
- ocds-b5fd17-7e23ded9-93d3-440d-b405-5006ffc3b8f5-1