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Contracts FinderAwarded contract
Published 28 Nov 2022

Contracts Finder notice

Contact Centre

Official notice

Authority: The Royal Borough of Kingston upon Thames

Other -
CPV: Software package and information systems (48000000)
Published contract value£580,000Exc. VAT
Contract ends 30 Nov 2026
Awarded to Puzzel Limited
Contract starts 1 Dec 2022

What is being bought

Published requirement description

Contract for the provision of a Contact Centre Platform Solution and associated services for the Royal Borough of Kingston and London Borough of Sutton via CCS G-Cloud 12 framework.

Published procurement details

Procedure
Other -
Buyer reference
LBKING001-DN626882-84832171
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Additional classifications 1: Reference
72000000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
IT services: consulting, software development, Internet and support
Item 1: Delivery locations as published
England, United Kingdom

Key dates

Published dates
  1. Award decision
    22 Nov 2022
  2. Notice published
    28 Nov 2022
  3. Contract starts
    1 Dec 2022
  4. Contract ends
    30 Nov 2026

Contracting authority & participating public bodies

Suppliers named on the notice

  • Puzzel LimitedSupplier Herschel House, 58 Herschel Street, Slough, SL1 1PG
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-66602836-d5ee-4334-b39e-6cc63986f9a9-2022-11-28T08:37:36Z
Published
28 Nov 2022
Latest update
28 Nov 2022
Procedure reference
ocds-b5fd17-66602836-d5ee-4334-b39e-6cc63986f9a9
Contract reference
ocds-b5fd17-66602836-d5ee-4334-b39e-6cc63986f9a9-1