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Published 1 Jul 2024

Contracts Finder notice

con_25431 ITSM Licenses, Services and Training (ServiceNow)

Official notice

Authority: Department for Education

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£4,029,989Exc. VAT
Contract ends 11 Jun 2027
Awarded to Bytes Software Services Ltd
Contract starts 12 Jun 2024

What is being bought

Published requirement description

Provision of a cloud based ITSM Solution and associated support services to enable the continued provision of IT System Management services. To protect the confidentiality, integrity and availability of our services, systems, and data. Protecting department systems from attack and being able to detect and investigate cyber-attacks is essential to manage risk.

Procured via CCS Framework RM6098 Technology Products and Associated Services 2, Lot 3: Software.

Published procurement details

Framework cited in notice
Technology Products & Associated Services 2 · RM6098
Procedure
Call-off from a framework agreement
Buyer reference
tender_390739/1371167
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£4,029,989.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    7 Jun 2024
  2. Contract starts
    12 Jun 2024
  3. Notice published
    1 Jul 2024
  4. Contract ends
    11 Jun 2027

Contracting authority & participating public bodies

  • Department for EducationContracting authority Sanctuary Buildings, Great Smith Street,, London, SW1P 3BT, EnglandContact email

Suppliers named on the notice

  • Bytes Software Services LtdSupplier Bytes House, Randalls Way, Leatherhead, Surrey KT22 7TW
    Identifier
    01616977 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-1d9f1f3b-4246-4b6a-ad29-4d8df27cfb08-2024-07-01T15:34:59+01:00
Published
1 Jul 2024
Latest update
1 Jul 2024
Procedure reference
ocds-b5fd17-1d9f1f3b-4246-4b6a-ad29-4d8df27cfb08
Contract reference
ocds-b5fd17-1d9f1f3b-4246-4b6a-ad29-4d8df27cfb08-1