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Published 23 Feb 2023

Contracts Finder notice

Complainant Feed back Survey

Official notice

Authority: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

Competitive quotation (below threshold)
CPV: Survey services (79311000)
Published contract value£295,050Exc. VAT
Contract ends 18 Apr 2027
Awarded to OPINION RESEARCH SERVICES LIMITED
Contract starts 19 Apr 2023

What is being bought

Published requirement description

The aim of this survey is to monitor performance against our Service Charter Commitments; a series of statements which describe the level of service which people should experience when dealing with PHSO

The procurement will be managed and conducted Via the PHSO procurement portal (Proactis link below)

In order to engage you will need to register your organisation where you will find the procurement documents and information relating to the requirement

Supplier registration (due-north.com)

Published procurement details

Procedure
Competitive quotation (below threshold)
Buyer reference
Q0103
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£300,000.00
Tender deadline
Published
Procurement method
Limited
Tender contract period: Start date
Tender contract period: End date
Item 1: Delivery locations as published
M2 3HQ

Key dates

Published dates
  1. Notice published
    23 Feb 2023
  2. Award decision
    19 Apr 2023
  3. Contract starts
    19 Apr 2023
  4. Contract ends
    18 Apr 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • OPINION RESEARCH SERVICES LIMITEDSupplier Strand SWANSEA West Glamorgan SA1 1AF GB
    Identifier
    02904006 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-2ba136f2-5b44-44d2-9940-a5099f895f19-2023-04-19T09:49:21+01:00
Published
23 Feb 2023
Latest update
19 Apr 2023
Procedure reference
ocds-b5fd17-2ba136f2-5b44-44d2-9940-a5099f895f19
Contract reference
ocds-b5fd17-2ba136f2-5b44-44d2-9940-a5099f895f19-1