Contracts Finder notice
Amazon Connect Telephony - SBS25-009
Authority: NHS North of England Commissioning Support Unit (hosted by NHS England)
CPV: Software package and information systems (48000000)
Published contract value£31,000Exc. VAT
Contract ends 31 Mar 2027
Awarded to AMAZON WEB SERVICES EMEA SARL UK BRANCH
Contract starts 1 Aug 2025
What is being bought
Published requirement descriptionNHS North of England Care System Support (NECS) has a requirement for a cloud-based telephony provision. The solution must leverage Amazon Connect to deliver a comprehensive, scalable, and reliable telephony service which aligns with the wider CSU platform in-use.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-3138000D0O000000rwimUAA
- Category
- Goods
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- DH1 3YG; United Kingdom
Key dates
Published dates- Award decision30 Jul 2025
- Contract starts1 Aug 2025
- Notice published1 Aug 2025
- Contract ends31 Mar 2027
Contracting authority & participating public bodies
- NHS North of England Commissioning Support Unit (hosted by NHS England)Contracting authority
Suppliers named on the notice
- AMAZON WEB SERVICES EMEA SARL UK BRANCHSupplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-16da7e75-71da-4265-8ba4-dafb14b1bdce-2025-08-01T11:59:43+01:00
- Published
- 1 Aug 2025
- Latest update
- 1 Aug 2025
- Procedure reference
- ocds-b5fd17-16da7e75-71da-4265-8ba4-dafb14b1bdce
- Contract reference
- ocds-b5fd17-16da7e75-71da-4265-8ba4-dafb14b1bdce-1