Contracts FinderAwarded contract
Published 31 Dec 2025

Contracts Finder notice

Adult Social Care Case Management System - Paris Extension (Civica Care Records)

Authority: Isle of Wight Council

Direct award
CPV: Software package and information systems (48000000)
Published contract value£217,856Exc. VAT
Contract ends 17 Dec 2027
Awarded to Civica UK Ltd
Contract starts 18 Dec 2025

What is being bought

Published requirement description

The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution.

The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where-

(a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system.

(b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to reprocure formally.

This provision provides time required to re-procure the requirement via a formal procurement process. Procured via Direct Award under CCS RM6285.

Additional information:

Initial term value is £217,856 and if the extension is used (1 year) this increases the total to £332,230

Published procurement details

Procedure
Direct award
Buyer reference
IOW001-DN801950-23305026
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£332,230.00
Tender deadline
Procurement method
Direct
Additional classifications 1: Reference
72000000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
IT services: consulting, software development, Internet and support
Item 1: Delivery locations as published
South East, United Kingdom

Key dates

Published dates
  1. Award decision
    17 Dec 2025
  2. Contract starts
    18 Dec 2025
  3. Notice published
    31 Dec 2025
  4. Contract ends
    17 Dec 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Civica UK LtdSupplier 8th Floor, Southbank Central, 30 Stamford Street, London SE1 9LQ
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-f5dffbef-4f1a-49c9-a26a-62844e2dba66-2025-12-31T15:10:11Z
Published
31 Dec 2025
Latest update
31 Dec 2025
Procedure reference
ocds-b5fd17-f5dffbef-4f1a-49c9-a26a-62844e2dba66
Contract reference
ocds-b5fd17-f5dffbef-4f1a-49c9-a26a-62844e2dba66-1