Contracts Finder notice
2025-049 Case Management System
Authority: Ofgem
CPV: Computer platforms (30211300)
Published contract value£85,579Exc. VAT
Contract ends 31 Jan 2028
Awarded to Fivium Ltd
Contract starts 2 Feb 2026
What is being bought
Published requirement descriptionOfgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.
The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
Published procurement details
- Procedure
- Open procedure
- Buyer reference
- MT236664
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Open
- Additional classifications 1: Reference
- 30211400
- Additional classifications 1: Scheme
- CPV
- Additional classifications 1: Description
- Computer configurations
- Additional classifications 2: Reference
- 72000000
- Additional classifications 2: Scheme
- CPV
- Additional classifications 2: Description
- IT services: consulting, software development, Internet and support
- Additional classifications 3: Reference
- 72400000
- Additional classifications 3: Scheme
- CPV
- Additional classifications 3: Description
- Internet services
- Additional classifications 4: Reference
- 72420000
- Additional classifications 4: Scheme
- CPV
- Additional classifications 4: Description
- Internet development services
- Additional classifications 5: Reference
- 72421000
- Additional classifications 5: Scheme
- CPV
- Additional classifications 5: Description
- Internet or intranet client application development services
- Item 1: Delivery locations as published
- British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Award decision2 Feb 2026
- Contract starts2 Feb 2026
- Notice published25 Feb 2026
- Contract ends31 Jan 2028
Contracting authority & participating public bodies
- OfgemContracting authority
Suppliers named on the notice
- Fivium LtdSupplier
- Identifier
- 05775733 · GB-COH
Official documents & specifications (2)
Official links; attachments are not copiedSource record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8-2026-02-25T17:45:09Z
- Published
- 25 Feb 2026
- Latest update
- 25 Feb 2026
- Procedure reference
- ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8
- Contract reference
- ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8-1