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Official procurement procedure
TISL Eckoh 2 year renewal - TrainTracker / Stations Connect
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Rail Delivery Group: "TISL Eckoh 2 year renewal - TrainTracker / Stations Connect". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Rail Delivery Group | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Rail Delivery Group
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Rail Delivery Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5.5Bids / Report
Supplier ConcentrationHigh Concentration
Santander UK PLCTop vendor: 87.9% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 21 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| Santander UK PLC | 2 wins | £87,154,320 |
| Adclaro | 1 win | £7,347,993 |
| Nimbus Disability | 1 win | £1,746,715 |
| Tracsis PLC | 1 win | £1,599,154 |
| Eckoh Ltd | 1 win | £750,708 |
Procedure terms
Contracting AuthorityRail Delivery Group | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published27 Aug 2026, 12:23 BST | Last source update27 Aug 2026, 12:23 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-06ed80 | ||
What is being bought
Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.
What changed
From the official release history
- Official notice release published
27 Aug 2026, 12:23 BST - Status changed to complete
27 Aug 2026, 12:22 BST - Official notice release published
27 Aug 2026, 12:22 BST - Buyer information updated
27 Aug 2026, 12:22 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
27 Aug 2026, 12:23 BST - Award active
6 Aug 2026, 00:00 BST · £750,708
Commercial outcome and competition
Awards Eckoh Ltd £750,708 · 6 Aug 2026, 00:00 BST · active |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
Rail Delivery Group
Contracting authority GB-COH-08176197Award and contract changes
Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published