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Official procurement procedure

Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

Interpretation services
Translation services
East Midlands (UKF)
East of England (UKH)
East of England (UKH12)
East of England (UKH14)
Published value
Not published
Submission deadline Not published
Lots published15
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Norfolk County Council: "Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services". Published status: complete. Published value: Value not published. 15 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorfolk County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Norfolk County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Norfolk County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.6Bids / Report
10.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 19 active published awards; 19 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorfolk County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSFramework
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Jun 2022, 11:25 BST
Last source update17 Jun 2022, 11:25 BST
Recurring procurementNot published
ClassificationInterpretation services, Translation services
Delivery area
East Midlands (UKF)
East of England (UKH)
East of England (UKH12)
East of England (UKH14)
OCIDocds-h6vhtk-02ce84
What is being bought
Norfolk County Council on behalf of INTRAN has established a multi provider framework agreement for the provision of professional public interpreting, translation and related language services.INTRAN is a public and third sector multi-agency partnership that ensures people who are Deaf, and those with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and related language support services.
What changed
From the official release history
  1. tender value changed
    17 Jun 2022, 11:25 BST
  2. Status changed to complete
    17 Jun 2022, 11:25 BST
  3. Official notice release published
    17 Jun 2022, 11:25 BST
  4. Submission deadline changed to published date
    17 Jun 2022, 11:25 BST
  5. Published value updated to £6,000,000
    1 Sept 2021, 15:08 BST
  6. Status changed to active
    1 Sept 2021, 15:08 BST
  7. Official notice release published
    1 Sept 2021, 15:08 BST
  8. Submission deadline changed to 30 Sept 2021, 00:00 BST
    1 Sept 2021, 15:08 BST
  9. Buyer information updated
    1 Sept 2021, 15:08 BST
  10. Status changed to planned
    30 Jul 2021, 09:44 BST
  11. Official notice release published
    30 Jul 2021, 09:44 BST
  12. Buyer information updated
    30 Jul 2021, 09:44 BST
Lots and requirements (15)
Published by the contracting authority
  • Lot 1 · #1a
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #1c
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #1d
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #1e
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #1f
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 6 · #1g
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 7 · #1h
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East
    cancelled
    Published valueNot published
    Counties in the South East
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 8 · #2a
    Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region
    cancelled
    Published valueNot published
    This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 9 · #2b
    Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands
    cancelled
    Published valueNot published
    This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 10 · #2c
    Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East
    cancelled
    Published valueNot published
    This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 11 · #3
    Telephone English/Foreign languages and dialects interpreting on demand
    cancelled
    Published valueNot published
    This Lot will enable people who have limited or no English Proficiency to access a telephone interpreter in a language/dialect they understand. The access will be immediate, established within seconds of connecting, and will not be on appointment. The service will be on demand 24 hours a day 365 days a year.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 12 · #4a
    Video Interpreting English/British Sign Language and related services
    cancelled
    Published valueNot published
    This Lot will enable people who are users of British Sign Language to communicate with staff communicating in English, via a video interpreter.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 13 · #4b
    Video Interpreting English/Foreign Languages and Dialects and related services
    cancelled
    Published valueNot published
    This Lot will enable people who are speakers of a foreign language or dialect to communicate with staff communicating in English, via a video interpreter.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 14 · #5
    Translation, Braille and related services
    cancelled
    Published valueNot published
    This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 15 · #lb
    Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire
    cancelled
    Published valueNot published
    This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Jun 2022, 11:25 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Award active
    Not published · Not published
  7. Award active
    Not published · Not published
  8. Award active
    Not published · Not published
  9. Award active
    Not published · Not published
  10. Award active
    Not published · Not published
  11. Award active
    Not published · Not published
  12. Award active
    Not published · Not published
  13. Award active
    Not published · Not published
  14. Award active
    Not published · Not published
  15. Award active
    Not published · Not published
  16. Award active
    Not published · Not published
  17. Contract active
    Signed 31 Mar 2022, 00:00 BST · £2,124,000
  18. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  19. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £354,000
  20. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £354,000
  21. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £2,442,000
  22. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £12,000
  23. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £36,000
  24. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £438,000
  25. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  26. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  27. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  28. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  29. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  30. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
  31. Contract active
    Signed 27 Mar 2022, 00:00 GMT · £30,000
Commercial outcome and competition
Awards
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
AA Global Language Services Limited, DCVS Trading Ltd
Not published · Not published · active
AA Global Language Services Limited, DCVS Trading Ltd
Not published · Not published · active
AA Global Language Services Limited, Language Line Limited
Not published · Not published · active
Language Line Limited
Not published · Not published · active
AA Global Language Services Limited, Language Line Limited
Not published · Not published · active
AA Global Language Services Limited, Translate Plus Limited
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
Clarion Interpreting Limited
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
Clarion Interpreting Limited, Royal Association of Deaf People
Not published · Not published · active
AA Global Language Services Limited, DCVS Trading Ltd
Not published · Not published · active
Contracts
Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region
£2,124,000 · signed 31 Mar 2022, 00:00 BST · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands
£354,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East
£354,000 · signed 27 Mar 2022, 00:00 GMT · active
Telephone English/Foreign languages and dialects interpreting on demand
£2,442,000 · signed 27 Mar 2022, 00:00 GMT · active
Video Interpreting English/British Sign Language and related services
£12,000 · signed 27 Mar 2022, 00:00 GMT · active
Video Interpreting English/Foreign Languages and Dialects and related services
£36,000 · signed 27 Mar 2022, 00:00 GMT · active
Translation, Braille and related services
£438,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East
£30,000 · signed 27 Mar 2022, 00:00 GMT · active
Bid statistics
bids: 2
electronicBids: 2
foreignBidsFromEU: 0
foreignBidsFromNonEU: 2
smeBids: 2
bids: 2 (lot 1a)
electronicBids: 2 (lot 1a)
foreignBidsFromEU: 0 (lot 1a)
foreignBidsFromNonEU: 2 (lot 1a)
smeBids: 2 (lot 1a)
bids: 2 (lot 1c)
electronicBids: 2 (lot 1c)
foreignBidsFromEU: 0 (lot 1c)
foreignBidsFromNonEU: 2 (lot 1c)
smeBids: 2 (lot 1c)
bids: 2 (lot 1d)
electronicBids: 2 (lot 1d)
foreignBidsFromEU: 0 (lot 1d)
foreignBidsFromNonEU: 2 (lot 1d)
smeBids: 2 (lot 1d)
bids: 1 (lot 1e)
electronicBids: 1 (lot 1e)
foreignBidsFromEU: 0 (lot 1e)
foreignBidsFromNonEU: 1 (lot 1e)
smeBids: 1 (lot 1e)
bids: 2 (lot 1f)
electronicBids: 2 (lot 1f)
foreignBidsFromEU: 0 (lot 1f)
foreignBidsFromNonEU: 2 (lot 1f)
smeBids: 2 (lot 1f)
bids: 2 (lot 1g)
electronicBids: 2 (lot 1g)
foreignBidsFromEU: 0 (lot 1g)
foreignBidsFromNonEU: 2 (lot 1g)
smeBids: 2 (lot 1g)
bids: 2 (lot 1h)
electronicBids: 2 (lot 1h)
foreignBidsFromEU: 0 (lot 1h)
foreignBidsFromNonEU: 2 (lot 1h)
smeBids: 2 (lot 1h)
bids: 2 (lot 2a)
electronicBids: 2 (lot 2a)
foreignBidsFromEU: 0 (lot 2a)
foreignBidsFromNonEU: 2 (lot 2a)
smeBids: 2 (lot 2a)
bids: 2 (lot 2b)
electronicBids: 2 (lot 2b)
foreignBidsFromEU: 0 (lot 2b)
foreignBidsFromNonEU: 2 (lot 2b)
smeBids: 2 (lot 2b)
bids: 2 (lot 2c)
electronicBids: 2 (lot 2c)
foreignBidsFromEU: 0 (lot 2c)
foreignBidsFromNonEU: 2 (lot 2c)
smeBids: 2 (lot 2c)
bids: 2 (lot 3)
electronicBids: 2 (lot 3)
foreignBidsFromEU: 0 (lot 3)
foreignBidsFromNonEU: 2 (lot 3)
smeBids: 1 (lot 3)
bids: 1 (lot 4a)
electronicBids: 1 (lot 4a)
foreignBidsFromEU: 0 (lot 4a)
foreignBidsFromNonEU: 1 (lot 4a)
smeBids: 0 (lot 4a)
bids: 2 (lot 4b)
electronicBids: 2 (lot 4b)
foreignBidsFromEU: 0 (lot 4b)
foreignBidsFromNonEU: 2 (lot 4b)
smeBids: 1 (lot 4b)
bids: 3 (lot 5)
electronicBids: 3 (lot 5)
foreignBidsFromEU: 0 (lot 5)
foreignBidsFromNonEU: 3 (lot 5)
smeBids: 2 (lot 5)
Buyer and organisations in this procedure

Norfolk County Council

Contracting authority GB-FTS-12242
View buyer profile

  • Norfolk County Council
    buyer

    County Hall, Martineau Lane, Norwich, UKH15
    sourcingteam@norfolk.gov.uk

  • AA Global Language Services Limited
    supplier

    Hull, UKE11

  • Clarion Interpreting Limited
    supplier

    Royston, UKH23

  • DCVS Trading Ltd
    supplier

    Hemel Hempstead, UKH23

  • Language Line Limited
    supplier

    London, UKI

  • Norfolk County Council
    reviewBody

    Norwich

  • Royal Association of Deaf People
    supplier

    Colchester, UKH3

  • Translate Plus Limited
    supplier

    London, UKI
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published