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Official procurement procedure

ASC 2021 021 The Provision of an Independent Health Complaints Advocacy service

Health and social work services
London (UKI72)
Published value
£240,000
Submission deadline 20 Feb 2023, 10:00 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: London Borough of Brent: "ASC 2021 021 The Provision of an Independent Health Complaints Advocacy service". Published status: active. Published value: £240,000. 1 published lot. Recorded submission deadline: 20 Feb 2023, 10:00 GMT. See the official notice for participation instructions.
Contracting AuthorityLondon Borough of BrentScope & CategoriesNot publishedSubmission Window
Closed
20 Feb 2023, 10:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£240,000
Bidder Intelligence · Authority Profile: London Borough of Brent
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for London Borough of Brent. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
7.7Bids / Report
26.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 23 active published awards; 23 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLondon Borough of Brent
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Jan 2023, 13:01 GMT
Last source update18 Jan 2023, 13:01 GMT
Recurring procurementYes
ClassificationHealth and social work services
Delivery area
London (UKI72)
OCIDocds-h6vhtk-039885
What is being bought
The Independent Health Complaints Advocacy service (IHCA) provides practical support and direction to residents in Brent who wish to complain or express grievances related to any aspect of care or treatment they received from any NHS funded service and to assist them in finding a resolution. The contract value will be £60,000 per annum. The contract will be for a period of two years with the option of two single-year extensions (2+1+1). The contract is anticipated to commence on 01/04/2023.
What changed
From the official release history
  1. Published value updated to £240,000
    18 Jan 2023, 13:01 GMT
  2. Status changed to active
    18 Jan 2023, 13:01 GMT
  3. Official notice release published
    18 Jan 2023, 13:01 GMT
  4. Submission deadline changed to 20 Feb 2023, 10:00 GMT
    18 Jan 2023, 13:01 GMT
  5. Buyer information updated
    18 Jan 2023, 13:01 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    The Independent Health Complaints Advocacy service (IHCA) provides practical support and direction to residents in Brent who wish to complain or express grievances related to any aspect of care or treatment they received from any NHS funded service and to assist them in finding a resolution. The service will also support client’s complaints concerning health and social care services (and not one service in particular). The service will support the client through the appropriate complaints processes of the service they accessed. It is projected that the service may annually work with between 280 - 300 active referrals. It is estimated that this may equate to between 1140 advocacy hours per year of the Contract. 3.1 The IHCA service required will be threefold: • Support residents to find solutions to the grievance they have about services delivered by any NHS or Social Care funded service • Work in partnership with local and regional Health and Social Care Professional to highlight trends in services received by residents • Provide insight to the Council of health and social care needs within the borough
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Jan 2023, 13:01 GMT
  2. Submission deadline
    20 Feb 2023, 10:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

London Borough of Brent

Contracting authority GB-FTS-3165
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published