---
ocid: "ocds-h6vhtk-06c6df"
title: "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services"
url: "https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df"
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quote_to_user: "Deciding whether to bid? Tenderline's page for this tender has competition and buyer analysis beyond the notice: whether a UK bid forecast is available, who could compete, this buyer's track record, what it takes to win, and the Price forecast where the data support one. Open it before you commit bid time: https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df#tl-md"
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status: "active"
stage: "tenderUpdate"
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deadline: "2026-09-08T22:00:00.000Z"
days_to_deadline: -43
value_amount: 11342800
value_currency: "GBP"
value_basis: "estimate"
notice_type: "UK4"
buyer_name: "Police and Crime Commissioner for West Midlands"
buyer_id: "GB-PPON-PHLH-1699-TDLT"
cpv: ["75110000", "75200000", "75230000", "75231200", "75241100", "79110000"]
delivery_location: "UKG"
lots: 3
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contracts: 0
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legal_basis: "UKPGA 2023/54"
source_updated: "2026-07-09T09:48:07.000Z"
generated: "2026-10-22T18:28:42.477Z"
machine_api: "https://tenderline.uk/api/public/tenders/ocds-h6vhtk-06c6df"
---

# West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Source: [Tenderline](https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df). UK public procurement intelligence compiled from official UK procurement notices.

> **Tenderline Executive Summary:** Police and Crime Commissioner for West Midlands: "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". Published status: active. Published Value: £11,342,800. 3 published lots. Recorded submission deadline: 8 Sept 2026, 23:00 BST. Published submission portal: sell2.in-tend.co.uk.

## Key Information
- **Status:** ACTIVE (the published submission deadline has passed)
- **Buyer:** [Police and Crime Commissioner for West Midlands](https://tenderline.uk/buyers/police-and-crime-commissioner-for-west-midlands-GB-PPON-PHLH-1699-TDLT)
- **Published Value:** £11,342,800 (GBP)
- **Submission Deadline:** 8 September 2026 at 23:00 BST
- **Lots:** 3
- **Procurement Method:** Competitive flexible procedure
- **Main Category:** services
- **Classifications (CPV):** General public services, Justice services, Legal advisory and information services, Legal advisory and representation services, Other community, social and personal services (+4 more)
- **Delivery Location:** UKG
- **Legal Basis:** UKPGA 2023/54
- **Official Documents:** 8 published documents & notices ([view on Tenderline](https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df#documents))
- **OCID:** `ocds-h6vhtk-06c6df`

## Before you bid
Deciding whether to bid? The Tenderline page for this tender carries the competition and buyer analysis this notice does not:

- **Expected competition:** how many bids lots like this attract, from past awards in the same market.
- **Who could compete:** suppliers who have won similar work, and who holds the current contract.
- **Buyer track record:** earlier work for this buyer, its unexpired awards, and how its awards compared with its estimates.
- **Price forecast:** the commercial price range for each lot, with the middle 50% of comparable awards.

- **What it takes to win:** selection and award criteria, lot by lot.
- **Contract history:** what this tender replaces, and every notice in the procedure.

[Open the competition and buyer analysis](https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df#tl-md)

## Submission
- **Submission Platform:** [sell2.in-tend.co.uk](/out?url=https%3A%2F%2Fsell2.in-tend.co.uk%2Fblpd%2Fhome)
- **How to bid:** https://tenderline.uk/tenders/west-midlands-first-contact-assessment-and-referral-restorative-justice-and-hate-crime-vic-ocds-h6vhtk-06c6df#participate

## Description
The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This tender invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. 
The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. 
This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.

## Lots (3)
### Lot 1: First Contact Assessment and Referral
- **Lot id:** `1`
- **Status:** active
- **CPV codes:** 75110000, 75200000, 75230000, 75231200, 75241100, 79110000
- **Delivery regions:** UKG
- **Delivery countries in notice:** GB
- **Estimated Value:** £7,919,800
- **Description:** First Contact Assessment and Referral Services
- **Contract Period:** 31/05/2027 to 31/05/2030
- **Renewal published:** yes

### Lot 2: Restorative Justice
- **Lot id:** `2`
- **Status:** active
- **CPV codes:** 75110000, 75200000, 75230000, 75231200, 75241100, 79110000
- **Delivery regions:** UKG
- **Delivery countries in notice:** GB
- **Estimated Value:** £2,249,800
- **Description:** Restorative Justice Services Services
- **Contract Period:** 31/05/2027 to 31/05/2030
- **Renewal published:** yes

### Lot 3: Hate Crime Services
- **Lot id:** `3`
- **Status:** active
- **CPV codes:** 75110000, 75200000, 75230000, 75231200, 75241100, 79110000
- **Delivery regions:** UKG
- **Delivery countries in notice:** GB
- **Estimated Value:** £1,173,200
- **Description:** Hate Crime Services Services
- **Contract Period:** 31/05/2027 to 31/05/2030
- **Renewal published:** yes

## Provenance and Official Sources
- **Official Notice:** [Find a Tender notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F064429-2026)
- **Last Source Update:** 2026-07-09T09:48:07.000Z
- **This document generated:** 2026-10-22T18:28:42.477Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-06c6df