← Back to search results

AwardedFind a Tender · award

Warm Home Networks

Buyer: NORTHERN GAS NETWORKS LIMITED →

BuyerNORTHERN GAS NETWORKS LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published7 Jul 2025

What is being bought

Warm Homes Network: "A community of partners with aligned objectives that leverage each other's capabilities to achieve a set of mutually beneficial outcomes" The Supplier will recruit customers directly through their own marketing activities. • The Service will deliver across and against 6 key interventions to support customers in vulnerable situations: • Income maximization and welfare benefit advice to provide access to financial assistance including in /out of work benefits. • Advice and practical help to navigate the welfare benefit system including specialist level advice and casework to challenge decisions when and where appropriate. • Debt advice and management through providing regulated debt advice including access to debt solutions. • Money management through budgeting advice to increase resilience and providing information on digital tools which can increase financial capability. • Housing advice to help people remain in their homes through challenging landlord decisions and disrepair issues such as control of mould and damp and to reduce household energy consumption where possible • An increased customer ability to maintain health and well-being through raising awareness of Priority Service Register; the signs/ dangers of carbon monoxide and of what to do if clients suspect carbon monoxide; mobility, home safety and security. Customers referred into the programme will be passed to the Supplier by the needs assessment co-delivery partners, and reporting on progress and outcomes will be shared by the Supplier at an agreed frequency.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis service and delivery areas has been identified that only this provider can deliver these specific services. As well this project is already live with other GDN's. They had a pilot project live wand NGN have decided to make this a larger scale project and be included on these services. Citizens Advice Manchester will provide initial support and advice to 8,200 customers per annum. • 25 Front Line Worker Energy sessions per year - reaching a minimum of 250 front line workers and establishing referral pathways into the service. • 25 Carbon Monoxide awareness raising publicity events to help protect vulnerable clients from the dangers of carbon monoxide. These will focus on making sure clients know the signs and symptoms of carbon monoxide poisoning and what to do if they suspect carbon monoxide. • Leading on local comms and marketing campaigns to include delivery of 40 pop-up sessions per year and reach 30-100 people per session ( a minimum of 1,200 - 4,000 consumers per year) to drive referrals into the service • 800 PSR referrals • 1,000 CO awareness surveys .
Rationale classificationssingleSuppliersTechnicalReasons
Special regimeutilities
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-050068
Latest release ID037739-2025
Latest release timestampMon Jul 07 2025 11:57:04 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
7 Jul 2025award, contract037739-2025
10 Apr 2025award, contract014223-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "037739-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-07-07T12:57:04+01:00",
  "ocid": "ocds-h6vhtk-050068",
  "buyer": {
    "id": "GB-COH-05167070",
    "name": "NORTHERN GAS NETWORKS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "date": "2025-04-10T00:00:00+01:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKD1",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKE",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "73000000",
              "scheme": "CPV",
              "description": "Research and development services and related consultancy services"
            }
          ]
        }
      ],
      "title": "Warm Homes Network",
      "value": {
        "currency": "GBP",
        "amountGross": 553856.4
      },
      "status": "active",
      "documents": [
        {
          "id": "037739-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/037739-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-07-07T12:57:04+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02697257",
          "name": "CITIZENS ADVICE MANCHESTER"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-07-07T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2026-03-31T23:59:59+01:00",
        "startDate": "2025-07-07T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-050068",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Warm Home Networks",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Warm Homes Network: \"A community of partners with aligned objectives that leverage each other's capabilities to achieve a set of mutually beneficial outcomes\"\nThe Supplier will recruit customers directly through their own marketing activities.\n• The Service will deliver across and against 6 key interventions to support customers in vulnerable situations:\n• Income maximization and welfare benefit advice to provide access to financial assistance including in /out of work benefits.\n• Advice and practical help to navigate the welfare benefit system including specialist level advice and casework to challenge decisions when and where appropriate.\n• Debt advice and management through providing regulated debt advice including access to debt solutions.\n• Money management through budgeting advice to increase resilience and providing information on digital tools which can increase financial capability.\n• Housing advice to help people remain in their homes through challenging landlord decisions and disrepair issues such as control of mould and damp and to reduce household energy consumption where possible\n• An increased customer ability to maintain health and well-being through raising awareness of Priority Service Register; the signs/ dangers of carbon monoxide and of what to do if clients suspect carbon monoxide; mobility, home safety and security.\nCustomers referred into the programme will be passed to the Supplier by the needs assessment co-delivery partners, and reporting on progress and outcomes will be shared by the Supplier at an agreed frequency.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This service and delivery areas has been identified that only this provider can deliver these specific services. As well this project is already live with other GDN's. They had a pilot project\nlive wand NGN have decided to make this a larger scale project and be included on these services.\nCitizens Advice Manchester will provide initial support and advice to 8,200 customers per annum.\n• 25 Front Line Worker Energy sessions per year - reaching a minimum of 250 front line workers and establishing referral pathways into the service.\n• 25 Carbon Monoxide awareness raising publicity events to help protect vulnerable clients from the dangers of carbon monoxide. These will focus on making sure clients know the signs and symptoms of carbon monoxide poisoning and what to do if they suspect carbon monoxide.\n• Leading on local comms and marketing campaigns to include delivery of 40 pop-up sessions per year and reach 30-100 people per session ( a minimum of 1,200 - 4,000 consumers per year) to drive referrals into the service\n• 800 PSR referrals\n• 1,000 CO awareness surveys .",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05167070",
      "name": "NORTHERN GAS NETWORKS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Colton Leeds",
        "postalCode": "LS15 8TU",
        "countryName": "United Kingdom",
        "streetAddress": "1100 Century Way"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05167070",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@northerngas.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PRNB-9357-PVLR",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-02697257",
      "name": "CITIZENS ADVICE MANCHESTER",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD33",
        "country": "GB",
        "locality": "Manchester",
        "postalCode": "M1 3DZ",
        "countryName": "United Kingdom",
        "streetAddress": "Barlow House"
      },
      "details": {
        "url": "https://www.citizensadvicemanchester.org.uk/",
        "vcse": true,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "02697257",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "hayley.hughes@citizensadvicemanchester.org.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PJNQ-4269-GYNV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
7 Jul 2025 · 037739-2025 · award, contract
{
  "id": "037739-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-07-07T12:57:04+01:00",
  "ocid": "ocds-h6vhtk-050068",
  "buyer": {
    "id": "GB-COH-05167070",
    "name": "NORTHERN GAS NETWORKS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "date": "2025-04-10T00:00:00+01:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKD1",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKE",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "73000000",
              "scheme": "CPV",
              "description": "Research and development services and related consultancy services"
            }
          ]
        }
      ],
      "title": "Warm Homes Network",
      "value": {
        "currency": "GBP",
        "amountGross": 553856.4
      },
      "status": "active",
      "documents": [
        {
          "id": "037739-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/037739-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-07-07T12:57:04+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02697257",
          "name": "CITIZENS ADVICE MANCHESTER"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-07-07T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2026-03-31T23:59:59+01:00",
        "startDate": "2025-07-07T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-050068",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Warm Home Networks",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Warm Homes Network: \"A community of partners with aligned objectives that leverage each other's capabilities to achieve a set of mutually beneficial outcomes\"\nThe Supplier will recruit customers directly through their own marketing activities.\n• The Service will deliver across and against 6 key interventions to support customers in vulnerable situations:\n• Income maximization and welfare benefit advice to provide access to financial assistance including in /out of work benefits.\n• Advice and practical help to navigate the welfare benefit system including specialist level advice and casework to challenge decisions when and where appropriate.\n• Debt advice and management through providing regulated debt advice including access to debt solutions.\n• Money management through budgeting advice to increase resilience and providing information on digital tools which can increase financial capability.\n• Housing advice to help people remain in their homes through challenging landlord decisions and disrepair issues such as control of mould and damp and to reduce household energy consumption where possible\n• An increased customer ability to maintain health and well-being through raising awareness of Priority Service Register; the signs/ dangers of carbon monoxide and of what to do if clients suspect carbon monoxide; mobility, home safety and security.\nCustomers referred into the programme will be passed to the Supplier by the needs assessment co-delivery partners, and reporting on progress and outcomes will be shared by the Supplier at an agreed frequency.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This service and delivery areas has been identified that only this provider can deliver these specific services. As well this project is already live with other GDN's. They had a pilot project\nlive wand NGN have decided to make this a larger scale project and be included on these services.\nCitizens Advice Manchester will provide initial support and advice to 8,200 customers per annum.\n• 25 Front Line Worker Energy sessions per year - reaching a minimum of 250 front line workers and establishing referral pathways into the service.\n• 25 Carbon Monoxide awareness raising publicity events to help protect vulnerable clients from the dangers of carbon monoxide. These will focus on making sure clients know the signs and symptoms of carbon monoxide poisoning and what to do if they suspect carbon monoxide.\n• Leading on local comms and marketing campaigns to include delivery of 40 pop-up sessions per year and reach 30-100 people per session ( a minimum of 1,200 - 4,000 consumers per year) to drive referrals into the service\n• 800 PSR referrals\n• 1,000 CO awareness surveys .",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05167070",
      "name": "NORTHERN GAS NETWORKS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Colton Leeds",
        "postalCode": "LS15 8TU",
        "countryName": "United Kingdom",
        "streetAddress": "1100 Century Way"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05167070",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@northerngas.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PRNB-9357-PVLR",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-02697257",
      "name": "CITIZENS ADVICE MANCHESTER",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD33",
        "country": "GB",
        "locality": "Manchester",
        "postalCode": "M1 3DZ",
        "countryName": "United Kingdom",
        "streetAddress": "Barlow House"
      },
      "details": {
        "url": "https://www.citizensadvicemanchester.org.uk/",
        "vcse": true,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "02697257",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "hayley.hughes@citizensadvicemanchester.org.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PJNQ-4269-GYNV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
10 Apr 2025 · 014223-2025 · award, contract
{
  "id": "014223-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-04-10T11:04:54+01:00",
  "ocid": "ocds-h6vhtk-050068",
  "buyer": {
    "id": "GB-COH-05167070",
    "name": "NORTHERN GAS NETWORKS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKD1",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKE",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "73000000",
              "scheme": "CPV",
              "description": "Research and development services and related consultancy services"
            }
          ]
        }
      ],
      "title": "Warm Homes Network",
      "value": {
        "currency": "GBP",
        "amountGross": 553856.4
      },
      "status": "pending",
      "documents": [
        {
          "id": "014223-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/014223-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-04-10T11:04:54+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02697257",
          "name": "CITIZENS ADVICE MANCHESTER"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-04-24T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2026-03-31T23:59:59+01:00",
        "startDate": "2025-04-25T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-050068",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Warm Home Networks",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Warm Homes Network: \"A community of partners with aligned objectives that leverage each other's capabilities to achieve a set of mutually beneficial outcomes\"\nThe Supplier will recruit customers directly through their own marketing activities.\n• The Service will deliver across and against 6 key interventions to support customers in vulnerable situations:\n• Income maximisation and welfare benefit advice to provide access to financial assistance including in /out of work benefits.\n• Advice and practical help to navigate the welfare benefit system including specialist level advice and casework to challenge decisions when and where appropriate.\n• Debt advice and management through providing regulated debt advice including access to debt solutions.\n• Money management through budgeting advice to increase resilience and providing information on digital tools which can increase financial capability.\n• Housing advice to help people remain in their homes through challenging landlord decisions and disrepair issues such as control of mould and damp and to reduce household energy consumption where possible\n• An increased customer ability to maintain health and well-being through raising awareness of Priority Service Register; the signs/ dangers of carbon monoxide and of what to do if clients suspect carbon monoxide; mobility, home safety and security.\nCustomers referred into the programme will be passed to the Supplier by the needs assessment co-delivery partners, and reporting on progress and outcomes will be shared by the Supplier at an agreed frequency.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This service and delivery areas has been identified that only this provider can deliver these specific services. As well this project is already live with other GDN's. They had a pilot project live wand NGN have decided to make this a larger scale project and be included on these services.\nCitizens Advice Manchester will provide initial support and advice to 8,200 customers per annum.\n• 25 Front Line Worker Energy sessions per year - reaching a minimum of 250 front line workers and establishing referral pathways into the service.\n• 25 Carbon Monoxide awareness raising publicity events to help protect vulnerable clients from the dangers of carbon monoxide. These will focus on making sure clients know the signs and symptoms of carbon monoxide poisoning and what to do if they suspect carbon monoxide.\n• Leading on local comms and marketing campaigns to include delivery of 40 pop-up sessions per year and reach 30-100 people per session ( a minimum of 1,200 - 4,000 consumers per year) to drive referrals into the service\n• 800 PSR referrals \n• 1,000 CO awareness surveys .",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05167070",
      "name": "NORTHERN GAS NETWORKS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Colton Leeds",
        "postalCode": "LS15 8TU",
        "countryName": "United Kingdom",
        "streetAddress": "1100 Century Way"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05167070",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@northerngas.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PRNB-9357-PVLR",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-02697257",
      "name": "CITIZENS ADVICE MANCHESTER",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD33",
        "country": "GB",
        "locality": "Manchester",
        "postalCode": "M1 3DZ",
        "countryName": "United Kingdom",
        "streetAddress": "Barlow House"
      },
      "details": {
        "url": "https://www.citizensadvicemanchester.org.uk/",
        "vcse": true,
        "scale": "large"
      },
      "identifier": {
        "id": "02697257",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "hayley.hughes@citizensadvicemanchester.org.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PJNQ-4269-GYNV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}