Value Added Software Reseller Framework

{
  "id": "035749-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-04-20T15:25:14+01:00",
  "ocid": "ocds-h6vhtk-0686a0",
  "buyer": {
    "id": "GB-COH-03725015",
    "name": "Financial Ombudsman Service Limited"
  },
  "tender": {
    "id": "pqq_58",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "description": null,
        "contractPeriod": {
          "endDate": "2030-11-01T23:59:59+00:00",
          "startDate": "2026-11-02T00:00:00+00:00",
          "maxExtentDate": "2033-11-01T23:59:59+00:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Value Added Software Reseller Framework",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "Our objective is to establish a Value Added Reseller Framework that simplifies how we source and manage software, while improving outcomes across cost, risk, transparency and capability.\nAt a high level, we are seeking to:\n•\tAggregate software spend where appropriate to improve pricing and commercial leverage, ultimately creating savings in this area.\n•\tReduce duplication and administrative burden associated with repeated procurements\n•\tIntroduce greater cost transparency through open book and cost plus models\n•\tAccess meaningful value added services such as Software Asset Management (SAM), optimisation and audit support\n•\tEnable more proactive planning, renewal management and vendor negotiation\n•\tRetain flexibility to buy outside the framework where this represents better value or lower risk\nOur emerging proposal is to put in place a single supplier value added reseller framework to act as a strategic aggregation and enablement layer between us and the wider software vendor market.\nKey features of the proposed model include:\n•\tCost plus, pass through pricing for software licences\n•\tPre agreed framework terms and conditions\n•\tStructured and transparent discount mechanisms\n•\tSupport for both large strategic vendors (e.g. hyperscalers) and niche software providers\n•\tNon exclusive framework design\nThe scope under consideration includes, but is not limited to:\n•\tCommercial off the shelf software licensing\n•\tSoftware maintenance and renewal management\n•\tLicence compliance and audit support\n•\tSoftware Asset Management (SAM) and optimisation\n•\tPre  and post sales technical and commercial advice\n•\tPrice benchmarking and competitive price comparisons\n•\tManagement of vendor relationships and deal registration\n•\tAsset recording and licence position reporting\n•\tHardware and related services\nThe appointed supplier would support the supply of software and associated value added activities as the sole supplier on a single supplier framework.\nThe purpose of this engagement is to explore viable commissioning options and assess market interest in delivering key services. The insights gained will help the FOS shape any future procurement strategy. This is preliminary market engagement only, not a call for competition and not scored. \nFOS is seeking input from organisations with expertise in the software sector to understand market capability and procurement considerations.\nWe are seeking insight and feedback from potential VAR providers on our initial approach, particularly around the delivery of a cost‑plus passthrough model for software procurement and the range of value‑added services that may accompany it.\nThis activity is intended to explore market capability and gather insight only. It focuses on understanding the VAR market’s ability to support our requirements and does not involve supplier selection, down‑selection, or any form of bid evaluation.",
    "communication": {
      "futureNoticeDate": "2026-06-22T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-COH-03725015",
      "name": "Financial Ombudsman Service Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI42",
        "country": "GB",
        "locality": "London",
        "postalCode": "E14 9SR",
        "countryName": "United Kingdom",
        "streetAddress": "Exchange Tower, Harbour Exchange Square"
      },
      "details": {
        "url": "https://procurement.financial-ombudsman.org.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "03725015",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Chris Jones",
        "email": "procurement.enquiries@financial-ombudsman.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "035749-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/035749-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-04-20T15:25:14+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-05-08T23:59:59+01:00",
        "description": "Interested suppliers are invited to complete a qualitative questionnaire based on the prospectus by 8th May 2026. The questionaire and prospectus can be accessed via our eSourcing tool Jaggaer here: https://procurement.financial-ombudsman.org.uk. Registration is required on the portal in order to access the prospectus and questionaire.\nWhere further clarification is helpful, the Authority may also hold bilateral discussions with some suppliers regarding their questionnaire responses. These bilateral sessions, if required, are expected to take place w/c 25th May 2026 via Microsoft Teams."
      }
    ]
  },
  "initiationType": "tender"
}