---
ocid: "ocds-h6vhtk-037f40"
title: "The Advocacy Safety Net Service Award Notice"
url: "https://tenderline.uk/tenders/the-advocacy-safety-net-service-award-notice-ocds-h6vhtk-037f40"
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buyer_name: "Department for Education"
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# The Advocacy Safety Net Service Award Notice

Source: [Tenderline](https://tenderline.uk/tenders/the-advocacy-safety-net-service-award-notice-ocds-h6vhtk-037f40). UK public procurement intelligence compiled from official UK procurement notices.

> **Tenderline Executive Summary:** Department for Education: "The Advocacy Safety Net Service Award Notice". Published status: complete. Published Value: £560,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.

## Key Information
- **Status:** COMPLETE (no submission deadline published)
- **Buyer:** [Department for Education](https://tenderline.uk/buyers/department-for-education-gov-d6)
- **Published Value:** £560,000 (GBP)
- **Submission Deadline:** Not published
- **Lots:** 1
- **Procurement Method:** Open procedure
- **Main Category:** services
- **Classifications (CPV):** Helpdesk and support services, Technical support services
- **Delivery Location:** UK
- **Legal Basis:** CELEX 32014L0024
- **Awarded Value:** £542,612 (exc. VAT, 1 contract)
- **OCID:** `ocds-h6vhtk-037f40`

## Before you bid
Deciding whether to bid? The Tenderline page for this tender carries the competition and buyer analysis this notice does not:

- **Expected competition:** how many bids lots like this attract, from past awards in the same market.
- **Who could compete:** suppliers who have won similar work, and who holds the current contract.
- **Buyer track record:** earlier work for this buyer, its unexpired awards, and how its awards compared with its estimates.
- **Price forecast:** the commercial price range for each lot, with the middle 50% of comparable awards.

- **What it takes to win:** selection and award criteria, lot by lot.
- **Contract history:** what this tender replaces, and every notice in the procedure.

[Open the competition and buyer analysis](https://tenderline.uk/tenders/the-advocacy-safety-net-service-award-notice-ocds-h6vhtk-037f40#tl-md)

## Description
Award Notice for The Advocacy Safety Net Service.
The Advocacy 'Safety Net' Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful. It is expected the improved national advocacy &apos;safety net&apos; will also improve insight and analysis about callers to the service and the issues they raise and will gather evidence about the quality and coverage of local advocacy services. The service will use clear approaches for prioritising limited resources and engage looked after children who might otherwise be difficult to reach.
The national advocacy &apos;safety net&apos; is not a substitute for the services that local authorities should provide. Its role is to signpost children to locally provided services and to monitor availability. The service will maintain a dynamic picture of local provision, updated via calls to the helpline and based on work with local areas and through its networks. The service will only step in where local advocacy support continues to be denied.
The service has 3 core deliverables that the supplier will be required to deliver:
1. An advice helpline run by appropriately trained staff members who are able to respond to calls from looked after children and able to respond accordingly, identifying the best route to address concerns. The helpline should offer telephone, email, text, and WhatsApp communication options. This should also support children where English is not their first language.
2. Additional advocacy support through web-based information including &apos;self-advocacy tools and technology. A website should allow looked after children and care leavers to be made aware of their local advocacy provider and the relevant contact information. This should also support children where English is not their first language.
3. A database capturing the availability of local advocacy, which is accurate and kept up to date so to refer children and young people to local support. The database is held by the current provider and regular contact with all local authorities are needed to ensure information is kept up to date

## Lots (1)
### Lot 1: Untitled lot
- **Lot id:** `1`
- **Status:** complete
- **CPV codes:** 72253000
- **Delivery regions:** UK

- **Description:** Award Notice for The Advocacy Safety Net Service contract.
The Advocacy ‘Safety Net’ Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful....

## Awards & Winning Suppliers (1)
- **Award:** The Advocacy Safety Net Service (active)
  - Award id: `019813-2023-con_21052-1`
  - Supplier(s): **National Youth Advocacy Service (NYAS)**
  - Supplier identifiers: `GB-FTS-176322`
  - Value: £542,612 † (exc. VAT)

> † value taken from the contract record; the award notice published none.

## Contracts (1)
- **Contract:** The Advocacy Safety Net Service (active)
  - Signed Value: £542,612
  - Signed Date: 09/07/2023

## Provenance and Official Sources
- **Official Notice:** [Find a Tender notice](/out?url=https%3A%2F%2Fwww.find-tender.service.gov.uk%2FNotice%2F019813-2023)
- **Last Source Update:** 2023-07-11T14:14:25.000Z
- **This document generated:** 2026-10-29T06:14:51.073Z
- **Machine API:** https://tenderline.uk/api/public/tenders/ocds-h6vhtk-037f40