Provision of Salesforce Customer Relationship Management system

{
  "id": "083371-2026",
  "tag": [
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    "contract"
  ],
  "date": "2026-09-03T11:07:41+01:00",
  "ocid": "ocds-h6vhtk-06f10b",
  "buyer": {
    "id": "GB-PPON-PXBN-3793-LCTQ",
    "name": "Greater Manchester Combined Authority"
  },
  "awards": [
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          "additionalClassifications": [
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              "id": "72610000",
              "scheme": "CPV",
              "description": "Computer support services"
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          ]
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-13987127",
          "name": "SKYFLO DIGITAL LTD"
        }
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    "title": "Provision of Salesforce Customer Relationship Management system",
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    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Greater Manchester Combined Authority (GMCA) requires a supplier to provide ongoing support, reconfiguration and development services for its existing Salesforce Customer Relationship Management (CRM) system which uses the Salesforce platform.\nThe Salesforce platform is a tool that underpins GMCA's employer engagement activity and processes across GMCA's Education, Work and Skills directorate. The system supports relationship management, case management, service delivery tracking and performance reporting aligned to Greater Manchester Strategy priorities.",
    "procurementMethod": "limited",
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        "locality": "Manchester",
        "postalCode": "M1 6EU",
        "countryName": "United Kingdom",
        "streetAddress": "56 Oxford Street"
      },
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      "contactPoint": {
        "email": "procurement@manchesterfire.gov.uk"
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    {
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      "name": "SKYFLO DIGITAL LTD",
      "roles": [
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      "address": {
        "region": "UKC23",
        "country": "GB",
        "locality": "Sunderland",
        "postalCode": "SR6 0QA",
        "countryName": "United Kingdom",
        "streetAddress": "North Sands Business Centre"
      },
      "details": {
        "url": "https://skyflo.digital",
        "vcse": false,
        "scale": "sme"
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      "identifier": {
        "id": "13987127",
        "scheme": "GB-COH"
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      "contactPoint": {
        "email": "info@skyflo.digital"
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  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Provision of Salesforce Customer Relationship Management system",
      "value": {
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        "currency": "GBP",
        "amountGross": 54000
      },
      "period": {
        "endDate": "2027-08-02T23:59:59+01:00",
        "startDate": "2026-08-28T00:00:00+01:00",
        "maxExtentDate": "2029-08-02T23:59:59+01:00"
      },
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      "awardID": "1",
      "renewal": {
        "description": "2  X 12 MONTHS\nAt the discretion of the Contracting Authority."
      },
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          "id": "083371-2026",
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          "datePublished": "2026-09-03T11:07:41+01:00"
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