AwardedFind a Tender · award

LGS/Q/001/2026 - Telephone Service Desk Support

BuyerMiddlesbrough Council

StatusAwarded

DeadlineNot published

ValueValue not published

Published14 Aug 2026

What is being bought

LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published

Dynamic purchasing systemNot published

Competitive procurementNot published

Recurring requirementNot published

Procurement method rationaleNot published

Rationale classificationsNot published

Special regimeNot published

Covered byNot published

Submission policyNot published

Selection criteriaNot published

Risk detailsNot published

Planning & early market engagement

BudgetNot published

No-engagement rationaleNot published

Planning documents0

Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

1

Statusactive

SupplierWCL UK Ltd t/a Everything ICT

Contracts

1

Statusactive

Value£34,089

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCID	ocds-h6vhtk-06e4de
Latest release ID	077782-2026
Latest release timestamp	Fri Aug 14 2026 14:20:59 GMT+0000 (Coordinated Universal Time)
Source	find-a-tender
Official notice URL	Not published
Tender status	complete
Procurement method	Not published
Procurement method details	Below threshold - unknown
Main procurement category	Not published
Above threshold	Not published
Legal basis	2023/54
Tender period: start	Not published
Tender period: end	Not published
Expression of interest deadline	Not published
Enquiry deadline	Not published
Award period: start	Not published
Award period: end	Not published
Submission method details	Not published
Submission languages	Not published
Electronic catalogue policy	Not published
Total tender value	Not published
Tender lots in source	1
Tender items in source	0
Tender documents in source	0
Awards in latest release	1
Contracts in latest release	1
Parties in latest release	2

Notice history

Date	Event	Reference
14 Aug 2026	award, contract	077782-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON

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      "statusDetails": null,
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  "initiationType": "tender"
}

Complete JSON history (1 releases)

14 Aug 2026 · 077782-2026 · award, contract

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