TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

DDaT26286 - Future Customer Management System (EARS) Discovery Project - FCMD

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Advisory, Conciliation and Arbitration Service: "DDaT26286 - Future Customer Management System (EARS) Discovery Project - FCMD". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityAdvisory, Conciliation and Arbitration ServiceScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Advisory, Conciliation and Arbitration Service
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Advisory, Conciliation and Arbitration Service. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityAdvisory, Conciliation and Arbitration Service
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionCompetitive
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Aug 2026, 15:01 BST
Last source update11 Aug 2026, 15:01 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06e18f
What is being bought
This requirement is for a supplier to conduct a structured Discovery to assess, validate and redesign the legacy EARS CRM and associated services. The supplier will engage stakeholders, analyse current processes, data and integrations, and define user centred requirements. Outputs will include options appraisal, target architecture, roadmap and business case inputs to support procurement of a new solution. The maximum value of this procurement is £200,000.00 excluding VAT. This procurement has been conducted under the DOS 7 framework via a 2 stage procurement.
What changed
From the official release history
  1. Status changed to complete
    11 Aug 2026, 15:01 BST
  2. Official notice release published
    11 Aug 2026, 15:01 BST
  3. Buyer information updated
    11 Aug 2026, 15:01 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Aug 2026, 15:01 BST
  2. Award pending
    11 Aug 2026, 00:00 BST · £197,050
Commercial outcome and competition
Awards
FDM GROUP LIMITED
£197,050 · 11 Aug 2026, 00:00 BST · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Advisory, Conciliation and Arbitration Service

Contracting authority GB-PPON-PRTB-9283-GXJL
View buyer profile

  • Advisory, Conciliation and Arbitration Service
    buyer

    GB-PPON: PRTB-9283-GXJL
    14 Westfield Avenue, Stratford, London, UKI41, E20 1HZ, GB
    procurement@acas.org.uk

  • UK Shared Business Services Ltd
    processContactPoint
    procuringEntity

    GB-PPON: PMPN-7535-GNTG
    Polaris House, North Star Avenue, Swindon, UKK14, SN2 1FF, GB
    ddatprocurement@uksbs.co.uk

  • FDM GROUP LIMITED
    supplier

    GB-COH: 02542980 · GB-PPON: PHZR-2856-BHDV
    3rd Floor, Cottons Centre, London, UKI44, SE1 2QG, GB
    tenders@fdmgroup.com
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (1)