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AwardedFind a Tender · award

The provision of managed IT services

Buyer: RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND →

BuyerRAILWAY HOUSING ASSOCIATION AND BENEFIT FUND
StatusAwarded
DeadlineNot published
ValueValue not published
Published30 Jul 2026

What is being bought

Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model. The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Managed Service Provision

Statusactive
Value£206,950

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06d82b
Latest release ID072422-2026
Latest release timestampThu Jul 30 2026 17:01:48 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsBelow threshold - limited competition
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
30 Jul 2026award, contract072422-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "date": "2026-07-30T18:01:48+01:00",
  "ocid": "ocds-h6vhtk-06d82b",
  "buyer": {
    "id": "GB-COH-12463812",
    "name": "RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND"
  },
  "awards": [
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      "items": [
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              "scheme": "CPV",
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            {
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              "description": "Computer support services"
            }
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      ],
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        "1"
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  ],
  "tender": {
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        "status": "complete",
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    ],
    "title": "The provision of managed IT services",
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    "description": "Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a \"SaaS First\" model. \nThe service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.",
    "procurementMethod": "limited",
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  },
  "buyerID": [],
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      "address": {
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        "postalCode": "NE31 2EX",
        "countryName": "United Kingdom",
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      },
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  ],
  "language": "en",
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      "value": {
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        "startDate": "2026-07-30T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
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          "id": "072422-2026",
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          "noticeType": "UK7",
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      ],
      "dateSigned": "2026-07-30T00:00:00+01:00",
      "statusDetails": null,
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
30 Jul 2026 · 072422-2026 · award, contract
{
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  },
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              "id": "72510000",
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              "description": "Computer-related management services"
            },
            {
              "id": "72610000",
              "scheme": "CPV",
              "description": "Computer support services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
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          "id": "GB-COH-05723976",
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        }
      ],
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      "mainProcurementCategory": "services"
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  ],
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    ],
    "title": "The provision of managed IT services",
    "status": "complete",
    "legalBasis": {
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    "description": "Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a \"SaaS First\" model. \nThe service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition"
  },
  "buyerID": [],
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      },
      "details": {
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          {
            "id": "publicAuthoritySubCentralGovernment",
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          }
        ]
      },
      "identifier": {
        "id": "12463812",
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      },
      "contactPoint": {
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      },
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      ]
    },
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        "streetAddress": "9 Merchant Court, Monkton Business Park South"
      },
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      },
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  ],
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      },
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