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Official procurement procedure

Eclipse Call Systems Repairs & Maintenance

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Anchor Hanover Group: "Eclipse Call Systems Repairs & Maintenance". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityAnchor Hanover GroupScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Anchor Hanover Group
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Anchor Hanover Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.1Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
Indepth Hygiene Services LimitedTop vendor: 53.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 18 active published awards; 9 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Indepth Hygiene Services Limited1 win£2,464,146
TUV SUD Limited1 win£1,720,000
Anchor Hanover Group1 win£180,000
Anchor Hanover Group1 win£135,000
Bell Group Limited1 win£77,914
Procedure terms
Contracting AuthorityAnchor Hanover Group
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Apr 2026, 11:50 BST
Last source update17 Apr 2026, 11:50 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06851c
What is being bought
This notice confirms the appointment of Eclipse Nurse Call Systems for the repair and maintenance of proprietary nurse and warden call systems. The contract ensures that critical communication infrastructure remains functional and compliant with healthcare safety standards. Emergency and Reactive Repairs The provider will deliver technical troubleshooting and component replacement to resolve system failures. This service is designed to maintain continuous operation and protect resident safety within the facility. Preventative Maintenance Schedule The contract includes periodic inspections to verify system integrity and prevent equipment downtime. These checks assist the facility in meeting CQC requirements and maintaining reliable system performance. Proprietary System Support Contracted services cover the specialized maintenance of Eclipse hardware, including Aurum touchscreen consoles and Liberty ID wireless systems. This ensures all proprietary features are serviced according to manufacturer specifications. Support for Legacy Equipment Maintenance and parts sourcing will be provided for older warden call and alarm technology. This support extends the operational life of existing systems and manages the transition toward future upgrades. Ancillary Technology Integration The scope of work includes the upkeep of integrated devices such as fall sensors, dementia monitoring tools, and wireless network software to ensure a comprehensive alert environment.
What changed
From the official release history
  1. Status changed to complete
    17 Apr 2026, 11:50 BST
  2. Official notice release published
    17 Apr 2026, 11:50 BST
  3. Buyer information updated
    17 Apr 2026, 11:50 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Apr 2026, 11:50 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 31 Mar 2026, 00:00 BST · £89,107
Commercial outcome and competition
Awards
ECLIPSE NURSECALL SYSTEMS
Not published · Not published · active
Contracts
Eclipse Call Systems Repairs & Maintenance
£89,107 · signed 31 Mar 2026, 00:00 BST · active
Contract period: 1 Apr 2026, 00:00 BST — 31 Mar 2027, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Anchor Hanover Group

Contracting authority GB-PPON-PYBH-1339-MTCJ
View buyer profile

  • Anchor Hanover Group
    buyer

    GB-PPON: PYBH-1339-MTCJ
    2 Godwin Street, Bradford, UKE41, BD1 2ST, GB
    property.procurement@anchor.org.uk

  • ECLIPSE NURSECALL SYSTEMS
    supplier

    GB-PPON: PBLP-6771-YNRV
    The Mount Mount Gawne Road Port St Mary, Port St Mary, IM, IM9 5LX, IM
    gwoods@ens.im
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published