Back Office Telephony Replacement

{
  "id": "024379-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 2,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-18T09:38:38Z",
  "ocid": "ocds-h6vhtk-066cfe",
  "buyer": {
    "id": "GB-FTS-149275",
    "name": "Greater Manchester Combined Authority"
  },
  "awards": [
    {
      "id": "024379-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05448638",
          "name": "FourNet Technologies Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "A1179",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.\nThe Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD3"
          }
        ]
      }
    ],
    "title": "Back Office Telephony Replacement",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Call-off contract from CCS Framework RM6116 following Further Competition\nThe appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Call-Off contract via CCS RM6116 Framework",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-149275",
      "name": "Greater Manchester Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD33",
        "locality": "Manchester",
        "postalCode": "M16EU",
        "countryName": "United Kingdom",
        "streetAddress": "56 Oxford Street"
      },
      "details": {
        "url": "http://www.gmp.police.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Greater Manchester Combined Authority",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Christopher Garner",
        "email": "christopher.garner@gmp.police.uk"
      }
    },
    {
      "id": "GB-COH-05448638",
      "name": "FourNet Technologies Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD",
        "locality": "Manchester",
        "postalCode": "M32 0TR",
        "countryName": "United Kingdom",
        "streetAddress": "3 Scholar Green Road, Cobra Court"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "05448638",
        "scheme": "GB-COH",
        "legalName": "FourNet Technologies Ltd"
      }
    },
    {
      "id": "GB-FTS-177620",
      "name": "Greater Manchester Police",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Openshaw",
        "postalCode": "M11 2NS",
        "countryName": "United Kingdom",
        "streetAddress": "c/o Openshaw Complex"
      },
      "identifier": {
        "legalName": "Greater Manchester Police"
      },
      "contactPoint": {
        "email": "procurement@gmp.police.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "024379-2026-1",
      "value": {
        "amount": 320000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "024379-2026-1",
      "dateSigned": "2026-03-16T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}