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AwardedFind a Tender · award

Pay and Display Machine Maintenance and Associated Back-office System and Hardware Upgrades

Buyer: Herefordshire Council →

BuyerHerefordshire Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published3 Aug 2026

What is being bought

Contract for maintenance and hardware upgrades for the council's existing stock of 73 pay and display machines. To Include associated back-office system

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleHerefordshire Council currently owns 73 pay and display machines of varying age for its off-street and on-street car parks within Herefordshire. A recent review of the machines, manufactured and maintained by Metric Group Ltd, has found that most are anticipated to have a few years of operational use remaining. The council therefore needs to ensure continued maintenance of the existing machines and associated back-office system, as well as a number of hardware upgrades. Appointing a new supplier would require either wholesale replacement or significant overhauls to the existing machines, resulting in wasted utility of the current stock and disproportionate costs and operational disruption. This award is being made under section 41(1)(a) of the Procurement Act 2023 with reference to Schedule 5. Paragraph 6 of Schedule 5 provides that a direct award is permitted when: "The following conditions are met in relation to the public contract: (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required; and (b) there are no reasonable alternatives to those goods, services or works." Paragraph 7 of Schedule 5 provides that a direct award is permitted when: "The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where: (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works; and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance."
Rationale classificationssingleSuppliersTechnicalReasons, additionalRepeatExtensionPartialReplacement
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£185,712

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0666c3
Latest release ID073400-2026
Latest release timestampMon Aug 03 2026 16:33:35 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
3 Aug 2026award, contract073400-2026
10 Mar 2026award, contract021540-2026
10 Mar 2026award, contract021536-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "status": "active",
      "suppliers": [
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          "name": "METRIC GROUP LIMITED"
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    "title": "Pay and Display Machine Maintenance and Associated Back-office System and Hardware Upgrades",
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    "documents": [
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        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
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    ],
    "legalBasis": {
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      "identifier": {
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  "language": "en",
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        "startDate": "2026-07-24T00:00:00+01:00",
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      },
      "status": "active",
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        "description": "Option to purchase additional replacement parts where not included under the maintenance agreement."
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Complete JSON history (3 releases)
3 Aug 2026 · 073400-2026 · award, contract
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        "id": "conflictOfInterest",
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10 Mar 2026 · 021540-2026 · award, contract
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      "status": "pending",
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      },
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        "scheme": "GB-PPON"
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    {
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        "country": "GB",
        "locality": "Swindon",
        "postalCode": "SN5 7AD",
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        "streetAddress": "Metric House Westmead Drive"
      },
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      },
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10 Mar 2026 · 021536-2026 · award, contract
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            {
              "region": "UKG11",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "38730000",
              "scheme": "CPV",
              "description": "Parking meters"
            },
            {
              "id": "98351000",
              "scheme": "CPV",
              "description": "Car park management services"
            }
          ]
        }
      ],
      "value": {
        "amount": 232434,
        "currency": "GBP",
        "amountGross": 278920.8
      },
      "status": "pending",
      "options": {
        "description": "Spare and replacement parts will be available for purchase if required (where not covered by the maintenance agreement)."
      },
      "renewal": {
        "description": "One possible extension of up to 12 month."
      },
      "documents": [
        {
          "id": "021536-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/021536-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-03-10T17:17:11Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02560839",
          "name": "METRIC GROUP LIMITED"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-03-23T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-03-22T23:59:59Z",
        "startDate": "2026-03-23T00:00:00Z",
        "maxExtentDate": "2030-03-22T23:59:59Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-0666c3",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true
        }
      }
    ],
    "title": "Pay and Display Machine Maintenance and Associated Back-office System and Hardware Upgrades",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Contract for maintenance and hardware upgrades for the council's existing stock of 73 pay and display machines. To Include associated back-office system.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Background:\nHerefordshire Council currently owns 73 pay and display machines of varying age for its off-street and on-street car parks within Herefordshire. A recent review of the machines, manufactured and maintained by Metric Group Ltd, has found that most are anticipated to have a few years of operational use remaining. The council therefore needs to ensure continued maintenance of the existing machines and associated back-office system, as well a number of hardware upgrades.\nAppointing a new supplier would require either wholescale replacement or significant overhauls to the existing machines, resulting in wasted utility of the current stock and disproportionate costs and operational disruption.\nThis award is being made under s41(1)(a) of the Procurement Act 2023 with reference to Schedule 5.\nParagraph 6 of Schedule 5 provides that a direct award is permitted when:\nThe following conditions are met in relation to the public contract-\n(a)due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and\n(b)there are no reasonable alternatives to those goods, services or works.\nParagraph 7 of Schedule 5 provides that direct award is permitted when:\nThe public contract concerns the supply of goods, services or works by the existing\nsupplier which are intended as an extension to, or partial replacement of, existing goods,\nservices or works in circumstances where-\n(a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and\n(b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      },
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PDTG-2978-LHCN",
      "name": "Herefordshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG11",
        "country": "GB",
        "locality": "Hereford",
        "postalCode": "HR4 0LE",
        "countryName": "United Kingdom",
        "streetAddress": "Herefordshire Council, Plough Lane"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PDTG-2978-LHCN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "commercialservices@herefordshire.gov.uk"
      }
    },
    {
      "id": "GB-COH-02560839",
      "name": "METRIC GROUP LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK14",
        "country": "GB",
        "locality": "Swindon",
        "postalCode": "SN5 7AD",
        "countryName": "United Kingdom",
        "streetAddress": "Metric House Westmead Drive"
      },
      "details": {
        "url": "http://www.metricgroup.co.uk",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "02560839",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "Sales@metricgroup.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PQNJ-4253-CWMV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}