First Greater Western Limited Contract for Maintenance and Support of Automatic Passenger Gate Systems

{
  "id": "017956-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-02-27T14:04:45Z",
  "ocid": "ocds-h6vhtk-065e65",
  "buyer": {
    "id": "GB-COH-05154485",
    "name": "First Rail Holdings Limited on behalf of First Greater Western Limited"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30123100",
              "scheme": "CPV",
              "description": "Ticket-validation machines"
            },
            {
              "id": "45259000",
              "scheme": "CPV",
              "description": "Repair and maintenance of plant"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "value": {
        "amount": 24164631,
        "currency": "GBP",
        "amountGross": 28997557
      },
      "status": "pending",
      "options": {
        "description": "Associated hardware, development, consultancy & other associated equipment."
      },
      "renewal": {
        "description": "The contract can be extended for a maximum period of 2 years on a one year + one year basis."
      },
      "documents": [
        {
          "id": "017956-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/017956-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-02-27T14:04:45Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-01381707",
          "name": "CUBIC TRANSPORTATION SYSTEMS LIMITED"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-04-01T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2032-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00",
        "maxExtentDate": "2034-03-31T23:59:59+01:00"
      },
      "mainProcurementCategory": "goods",
      "additionalProcurementCategories": [
        "services"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-065e65",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "First Greater Western Limited Contract for Maintenance and Support of Automatic Passenger Gate Systems",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The provision of maintenance and support for automatic ticket gates  technology for First Greater Western Limited containing propriety software and hardware.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The maintenance and support contract for our gatelines has been awarded to the original equipment manufacturer (OEM) because they contain proprietary technology and software. Due to the unique nature of these assets, only the OEM possesses the technical expertise and resources required to ensure their optimal performance.\nThe gatelines incorporate proprietary technology specifically designed for their intended application. This technology is not available from other suppliers, making the OEM the only provider capable of delivering maintenance and support services effectively.\nThe gatelines also rely on proprietary software that is integral to their operation. This software controls system performance and includes diagnostic capabilities essential for troubleshooting and repairs.\nThe OEM has exclusive access to technical manuals, updates, support tools, and parts that are not available to third party service providers. This access is critical for effective maintenance and support activities.\nEngaging the OEM reduces the risk of improper maintenance that could lead to equipment failure, safety hazards, or operational downtime. The OEM's familiarity with the equipment ensures that all maintenance and support procedures follow the manufacturer's standards.\nGiven the proprietary nature of the technology and software, \nalong with the specialised resources and documentation that only the OEM can provide, the business has awarded this contract to the OEM for maintenance and support. This approach protects our business's substantial long term investment in the gatelines and ensures optimal performance and reliability throughout their lifetime.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05154485",
      "name": "First Rail Holdings Limited on behalf of First Greater Western Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK14",
        "country": "GB",
        "locality": "Wiltshire",
        "postalCode": "SN1 1HL",
        "countryName": "United Kingdom",
        "streetAddress": "Milford House 1 Milford Street"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05154485",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "michael.anderson@firstrail.com"
      }
    },
    {
      "id": "GB-COH-01381707",
      "name": "CUBIC TRANSPORTATION SYSTEMS LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ26",
        "country": "GB",
        "locality": "Salfords Redhill",
        "postalCode": "RH1 5LA",
        "countryName": "United Kingdom",
        "streetAddress": "Afc House"
      },
      "details": {
        "url": "http://www.cubic.com",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "01381707",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tsgovernance@cubic.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PJPP-2848-LRTL",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}