Tenant Satisfaction Measures (TSM) Perception Surveys

{
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  "date": "2025-11-20T09:25:52Z",
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    "title": "Tenant Satisfaction Measures (TSM) Perception Surveys",
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    "description": "Procurement to engage an independent research company to design and deliver Tenant Satisfaction Measures (TSM) perception surveys for two years to meet the requirements of the Regulator of Social Housing’s Transparency, Influence and Accountability Standard, and Tenant Satisfaction Measures Guidance.",
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        "streetAddress": "Ground Floor, Lancaster House, 67 Newhall Street"
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      "contactPoint": {
        "email": "Danielle.Barnett@bmgresearch.com"
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  ],
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        "startDate": "2025-11-07T00:00:00+00:00"
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      "dateSigned": "2025-11-07T00:00:00+00:00",
      "agreedMetrics": [
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          "title": "1. Failure to provide any of the following: i. Service Continuity Plan; ii. Exit Strategy and Plan; iii. Management Information Report and KPI  information iv. Risk Register; and v. Other documents requested by the Council  (acting reasonably), to allow management of  the service and/or Contract. per occasion, by the identified timescale(s) and/or  scheduled deadline date(s).",
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