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AwardedFind a Tender · award

Direct Payments Support & Payroll Service

Buyer: London Borough of Bromley →

BuyerLondon Borough of Bromley
StatusAwarded
DeadlineNot published
ValueValue not published
Published17 Mar 2026

What is being bought

The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs. The Service must be flexible to meet the changing needs of clients. The payroll element of the Service is currently managed in two (2) ways: • Basic service - Clients submit signed time sheets and the payroll provider calculates pay information; • Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on behalf of the client. The current provider has advised that they are insolvent. The Council needed to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the Procurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe service supports individuals with social care needs with their Direct Payment and employment of Personal Assistants. The current service provider has confirmed that they are insolvent and the Council needs to put a new provider in place urgently to safeguard individuals to continue with their direct payment and employment of their personal assistants.
Rationale classificationsurgency
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£564,000

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05ddbf
Latest release ID024071-2026
Latest release timestampTue Mar 17 2026 13:42:17 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
17 Mar 2026award, contract024071-2026
10 Nov 2025award, contract072468-2025
10 Nov 2025award, contract072428-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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        },
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        },
        {
          "id": "12",
          "title": "Number of Pension Auto Enrolments",
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        {
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        {
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}
Complete JSON history (3 releases)
17 Mar 2026 · 024071-2026 · award, contract
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          ]
        },
        {
          "id": "12",
          "title": "Number of Pension Auto Enrolments",
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            {
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              "period": {
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            }
          ]
        },
        {
          "id": "13",
          "title": "Support Planning: Period between Referral and Contact",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ]
        },
        {
          "id": "14",
          "title": "Support Planning: Period between Referral and First Visit",
          "observations": [
            {
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              "period": {
                "durationInMonths": 3
              }
            }
          ]
        },
        {
          "id": "15",
          "title": "Period between Referral and Support Plan completed",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ]
        },
        {
          "id": "16",
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          "observations": [
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              "period": {
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              }
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          ]
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        {
          "id": "17",
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          "observations": [
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              "id": "frequency",
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                "durationInMonths": 3
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender"
}
10 Nov 2025 · 072468-2025 · award, contract
{
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  "date": "2025-11-10T14:31:28Z",
  "ocid": "ocds-h6vhtk-05ddbf",
  "buyer": {
    "id": "GB-PPON-PBBG-1282-YCXD",
    "name": "London Borough of Bromley"
  },
  "awards": [
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      "id": "1",
      "date": "2025-11-10T00:00:00Z",
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            {
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          ],
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              "id": "85000000",
              "scheme": "CPV",
              "description": "Health and social work services"
            },
            {
              "id": "98000000",
              "scheme": "CPV",
              "description": "Other community, social and personal services"
            }
          ]
        }
      ],
      "value": {
        "amount": 564000,
        "currency": "GBP",
        "amountGross": 676800
      },
      "status": "active",
      "documents": [
        {
          "id": "072468-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/072468-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-10T14:31:28Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-08038048",
          "name": "The Disability Syndicate"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-11-11T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2027-11-10T23:59:59Z",
        "startDate": "2025-11-11T00:00:00Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "CDB10771",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Direct Payments Support & Payroll Service",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Service will enable clients to maintain day to day control of their money and support\npackages; have the opportunity to make informed choices about how their eligible care\nneeds are met, and how best to match available resources to meet their needs. The\nService must be flexible to meet the changing needs of clients.\nThe payroll element of the Service is currently managed in two (2) ways:\n• Basic service - Clients submit signed time sheets and the payroll provider calculates pay\ninformation;\n• Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on\nbehalf of the client.\nThe current provider has advised that they are insolvent. The Council needs to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the Procurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.",
    "specialRegime": [
      "lightTouch"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award"
  },
  "parties": [
    {
      "id": "GB-PPON-PBBG-1282-YCXD",
      "name": "London Borough of Bromley",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI61",
        "country": "GB",
        "locality": "Bromley",
        "postalCode": "BR1 1AD",
        "countryName": "United Kingdom",
        "streetAddress": "Bromley Civic Centre, Churchill Court, 2 Westmoreland Road"
      },
      "details": {
        "url": "http://www.bromley.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PBBG-1282-YCXD",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@bromley.gov.uk"
      }
    },
    {
      "id": "GB-COH-08038048",
      "name": "The Disability Syndicate",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF11",
        "country": "GB",
        "locality": "Derby",
        "postalCode": "DE24 8BX",
        "countryName": "United Kingdom",
        "streetAddress": "12 Pride Point Drive, Pride Park"
      },
      "details": {
        "vcse": true,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "08038048",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "info@disabilitysydicate.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
10 Nov 2025 · 072428-2025 · award, contract
{
  "id": "072428-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-11-10T13:52:04Z",
  "ocid": "ocds-h6vhtk-05ddbf",
  "buyer": {
    "id": "GB-PPON-PBBG-1282-YCXD",
    "name": "London Borough of Bromley"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKI61",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "85000000",
              "scheme": "CPV",
              "description": "Health and social work services"
            },
            {
              "id": "98000000",
              "scheme": "CPV",
              "description": "Other community, social and personal services"
            }
          ]
        }
      ],
      "value": {
        "amount": 564000,
        "currency": "GBP",
        "amountGross": 676800
      },
      "status": "pending",
      "documents": [
        {
          "id": "072428-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/072428-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-10T13:52:04Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-08038048",
          "name": "The Disability Syndicate"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-11-11T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2027-11-10T23:59:59Z",
        "startDate": "2025-11-11T00:00:00Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "CDB10771",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "vcse": true
        }
      }
    ],
    "title": "Direct Payments Support & Payroll Service",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs.  The Service must be flexible to meet the changing needs of clients. \nThe payroll element of the Service is currently managed in two (2) ways:\n•\tBasic service - Clients submit signed time sheets and the payroll provider calculates pay information;\n•\tHolding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on behalf of the client.",
    "specialRegime": [
      "lightTouch"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The service supports individuals with social care needs with their Direct Payment and employment of Personal Assistants. The current service provider has confirmed that they are insolvent and the Council needs to put a new provider in place urgently to safeguard individuals to continue with their direct payment and employment of their personal assistants.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "urgency"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PBBG-1282-YCXD",
      "name": "London Borough of Bromley",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI61",
        "country": "GB",
        "locality": "Bromley",
        "postalCode": "BR1 1AD",
        "countryName": "United Kingdom",
        "streetAddress": "Bromley Civic Centre, Churchill Court, 2 Westmoreland Road"
      },
      "details": {
        "url": "http://www.bromley.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PBBG-1282-YCXD",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@bromley.gov.uk"
      }
    },
    {
      "id": "GB-COH-08038048",
      "name": "The Disability Syndicate",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF11",
        "country": "GB",
        "locality": "Derby",
        "postalCode": "DE24 8BX",
        "countryName": "United Kingdom",
        "streetAddress": "12 Pride Point Drive, Pride Park"
      },
      "details": {
        "url": "https://disabilitysyndicate.com/",
        "vcse": true,
        "scale": "large"
      },
      "identifier": {
        "id": "08038048",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "info@disabilitysydicate.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}