RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services

{
  "id": "013883-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-02-16T14:07:49Z",
  "ocid": "ocds-h6vhtk-058a27",
  "buyer": {
    "id": "GB-COH-07205882",
    "name": "SOUTH WEST SMART APPLICATIONS LIMITED"
  },
  "awards": [
    {
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              "country": "GB",
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              "description": "Software package and information systems"
            },
            {
              "id": "60140000",
              "scheme": "CPV",
              "description": "Non-scheduled passenger transport"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PYDX-5614-VZNV",
          "name": "FARA AS"
        },
        {
          "id": "GB-COH-02974642",
          "name": "JOURNEO PLC"
        },
        {
          "id": "GB-COH-03759347",
          "name": "THE HUB COMPANY LIMITED"
        },
        {
          "id": "GB-COH-03039051",
          "name": "VIX TECHNOLOGY UK LIMITED"
        }
      ],
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              "country": "GB",
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            {
              "id": "30231000",
              "scheme": "CPV",
              "description": "Computer screens and consoles"
            },
            {
              "id": "34940000",
              "scheme": "CPV",
              "description": "Railway equipment"
            },
            {
              "id": "34980000",
              "scheme": "CPV",
              "description": "Transport tickets"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03803278",
          "name": "CAMMAX LIMITED"
        },
        {
          "id": "GB-COH-03759347",
          "name": "THE HUB COMPANY LIMITED"
        },
        {
          "id": "GB-COH-08514184",
          "name": "WORLDLINE IT SERVICES UK LIMITED"
        }
      ],
      "relatedLots": [
        "2"
      ],
      "mainProcurementCategory": "goods"
    },
    {
      "id": "3",
      "items": [
        {
          "id": "3",
          "relatedLot": "3",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "34980000",
              "scheme": "CPV",
              "description": "Transport tickets"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01232487",
          "name": "FLOWBIRD TRANSPORT LIMITED"
        }
      ],
      "relatedLots": [
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      ],
      "mainProcurementCategory": "goods"
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    {
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              "country": "GB",
              "countryName": "United Kingdom"
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              "scheme": "CPV",
              "description": "Computer terminals"
            },
            {
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            },
            {
              "id": "30231300",
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              "description": "Display screens"
            },
            {
              "id": "30231310",
              "scheme": "CPV",
              "description": "Flat panel displays"
            },
            {
              "id": "30231320",
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              "description": "Touch screen monitors"
            },
            {
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              "description": "Railway equipment"
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              "scheme": "CPV",
              "description": "Software package and information systems"
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            {
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              "description": "Public transport services by railways"
            }
          ]
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          "id": "GB-COH-07017740",
          "name": "GLOBAL DISPLAY SOLUTIONS LIMITED"
        },
        {
          "id": "GB-COH-03039624",
          "name": "KADFIRE LIMITED"
        },
        {
          "id": "GB-COH-01134730",
          "name": "TEW ENGINEERING LTD"
        },
        {
          "id": "GB-COH-12436459",
          "name": "THE SM@RT GROUP LTD"
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              "description": "Transport tickets"
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              "scheme": "CPV",
              "description": "Software package and information systems"
            },
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              "scheme": "CPV",
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          "id": "GB-COH-04134242",
          "name": "NATIONAL PUBLIC TRANSPORT INFORMATION LIMITED"
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          "name": "TRAFI LIMITED"
        },
        {
          "id": "GB-COH-FC041121",
          "name": "HUDDL MOBILITY LIMITED"
        },
        {
          "id": "GB-PPON-PPCD-5762-BYDR",
          "name": "Theoremus AD"
        },
        {
          "id": "GB-COH-10303587",
          "name": "SMART APPLICATIONS MANAGEMENT LIMITED"
        }
      ],
      "relatedLots": [
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      ],
      "mainProcurementCategory": "services"
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  ],
  "tender": {
    "id": "SAM Framework 007",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      },
      {
        "id": "2",
        "status": "complete"
      },
      {
        "id": "3",
        "status": "complete"
      },
      {
        "id": "4",
        "status": "complete"
      },
      {
        "id": "5",
        "status": "complete"
      }
    ],
    "title": "RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "Prices have been submitted by Suppliers as part of the Framework Award process.  Where a Buyer asks SAM to use the Framework for goods or services which can fully be met by multiple Suppliers on a Framework Lot, then SAM will provide the Buyer with a report covering Options helping them to identify the most advantageous Supplier.  If the Buyer is satisfied, then they will be able to undertake a Direct Award.  Alternatively, a Buyer may request data from SAM for them to undertake their own Supplier comparison.\nWhere a Buyer wishes to ask Suppliers on the Lot directly to cost a Buyers specific requirements, then SAM may run a Further Competition for the Buyer to determine that for them.  All Suppliers who are expected to meet the Buyers criteria will be invited to participate - unless the Supplier has notified SAM otherwise.  Alternatively, the Buyer may seek to undertake a Further Competition directly.",
        "buyerCategories": "Scottish Local Authorities\nScottish Government & Executive Agencies\nTransport Scotland\nScottish Regional Transport Partnerships\nUnitary Authorities in Wales\nWelsh Government & Executive Agencies\nTransport for Wales\nWelsh Transport Partnerships\nWales Transport Commissions\nMetropolitan District Councils in England\nUnitary Authorities in England\nCounty Councils in England\nMayoral Authorities in England\nCombined Authorities in England\nCity Regions in England\nLondon Borough Councils\nOther Transport Bodies\nTransport for London\nDepartment for Transport\nDistrict Borough and City Councils\nCouncils in Northern Ireland\nAll Transport Bodies in Northern Ireland\nTranslink\nAny other Public Sector body in the UK with an interest in transport or any UK transport operator\nAll Rail TOCs in the UK\nRail Delivery Group acting through ATOC Ltd and working in conjunction with partners\nAny Member of SAM at the time they wish to Call-Off from the Framework. See www.talktosam.co.uk.",
        "isOpenFrameworkScheme": true,
        "openFrameworkSchemeEndDate": "2034-02-04T23:59:59Z"
      },
      "hasFrameworkAgreement": true
    },
    "description": "Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members.\nThis Framework is making available for its Members the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services.\nThese five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services.\nLot 1: RTPI Content Management Systems (CMS)\nThe RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. It will distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management.\nThe systems are scalable, cloud hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery requires commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. Suppliers must follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency.\nLot 2: Ticket Vending Machines\nThe Ticket Vending Machine (TVM) Lot focuses on providing modern, reliable, and accessible equipment aligned with operational and customer needs. The requirements highlight durability, accessibility compliance, and integration with transport systems, while ensuring wide payment options such as contactless, mobile, and cash for inclusivity. Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs.\nThe machines also support long-term goals of sustainability, scalability, and futureproofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network.\nLot 3: Electronic Ticket Machines\nThe ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking.\nSuppliers will ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs.\nLot 4: Accessible Rail Information And Support Units\nAccessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone.\nLot 5: Transport And Data Managed Services\nThe Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards.\nThis Lot has 7 Parts:\nLot 5 - Part 1. Journey Planning Managed Service\nLot 5 - Part 2. Consultancy Support Managed Service\nLot 5 - Part 3. Operational Data Evaluation Managed Service\nLot 5 - Part 4. Entitlement Travel Managed Service\nLot 5 - Part 5. Operator Support Managed Service\nLot 5 - Part 6. Scholars Travel Managed Service\nLot 5 - Part 7. Commercial Travel Managed Service",
    "participationFees": [
      {
        "id": "ocds-h6vhtk-058a27",
        "type": [
          "win"
        ],
        "description": "The standard fee charged to Suppliers is 3%.   Where an Order is of a significantly high value, this may be negotiated to a capped total instead, with the equivalent % thereafter provided as a discount to the Buyer.",
        "relativeValue": {
          "proportion": 0.03,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "id": "GB-COH-07205882",
      "name": "SOUTH WEST SMART APPLICATIONS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK30",
        "country": "GB",
        "locality": "Truro",
        "postalCode": "TR1 2AJ",
        "countryName": "United Kingdom",
        "streetAddress": "14 High Cross"
      },
      "details": {
        "url": "http://www.talktosam.co.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "07205882",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "Procurement@nationalmobilitiesprocurementhub.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PXRH-2169-YCGM",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-10092263",
      "name": "TIM RIVETT CONSULTING LTD",
      "roles": [
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      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Sheffield",
        "postalCode": "S36 8WH",
        "countryName": "United Kingdom",
        "streetAddress": "36 Fields End Oxspring"
      },
      "details": {
        "url": "http://www.timrivett.co.uk"
      },
      "identifier": {
        "id": "10092263",
        "scheme": "GB-COH"
      },
      "roleDetails": "Tender Advisor and Assessor",
      "contactPoint": {
        "email": "tim@timrivett.co.uk"
      },
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        {
          "id": "PPXR-9114-NVLH",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-08176197",
      "name": "RAIL DELIVERY GROUP LIMITED",
      "roles": [
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      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC4V 3DS",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor North"
      },
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        "id": "08176197",
        "scheme": "GB-COH"
      },
      "roleDetails": "Advisor and Assessor",
      "contactPoint": {
        "email": "procurement@raildeliverygroup.com"
      },
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        "locality": "London",
        "postalCode": "EC2V 8AE",
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        "streetAddress": "3rd Floor, 1 Carey Lane"
      },
      "details": {
        "url": "http://www.systra.com"
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        "scheme": "GB-COH"
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      "contactPoint": {
        "email": "tenders_uk@systra.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PDCT-9245-NWYG",
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        }
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      "id": "GB-PPON-PYDX-5614-VZNV",
      "name": "FARA AS",
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      "address": {
        "region": "NO",
        "country": "NO",
        "locality": "Trondheim",
        "postalCode": "7044",
        "countryName": "Norway",
        "streetAddress": "Falkenborgvegen 36A"
      },
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        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PYDX-5614-VZNV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "thomas.bachpetersen@fara.no"
      }
    },
    {
      "id": "GB-COH-02974642",
      "name": "JOURNEO PLC",
      "roles": [
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      ],
      "address": {
        "region": "UKF22",
        "country": "GB",
        "locality": "Ashby-De-La-Zouch",
        "postalCode": "LE65 1NF",
        "countryName": "United Kingdom",
        "streetAddress": "12 Charter Point Way"
      },
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      "identifier": {
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        "scheme": "GB-COH"
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      "contactPoint": {
        "email": "tenders@journeo.com"
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      "additionalIdentifiers": [
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          "id": "PLNX-3896-ZGGX",
          "scheme": "GB-PPON"
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      "id": "GB-COH-03759347",
      "name": "THE HUB COMPANY LIMITED",
      "roles": [
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      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "W6 9TT",
        "countryName": "United Kingdom",
        "streetAddress": "1 Montrose Villas"
      },
      "details": {
        "url": "http://www.thehub.co.uk",
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      },
      "identifier": {
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        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "dubem@thehub.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PHHY-3829-QTDZ",
          "scheme": "GB-PPON"
        }
      ]
    },
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      "id": "GB-COH-03039051",
      "name": "VIX TECHNOLOGY UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ26",
        "country": "GB",
        "locality": "Surrey",
        "postalCode": "KT18 7EP",
        "countryName": "United Kingdom",
        "streetAddress": "Ridgecourt The Ridge"
      },
      "details": {
        "url": "http://www.vixtechnology.com",
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      "additionalIdentifiers": [
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          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03803278",
      "name": "CAMMAX LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE45",
        "country": "GB",
        "locality": "Castleford",
        "postalCode": "WF10 5NP",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2a Willowbridge Way"
      },
      "details": {
        "url": "http://www.cammaxlimited.co.uk",
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        "publicServiceMissionOrganization": false
      },
      "identifier": {
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      "contactPoint": {
        "email": "tenders@cammaxlimited.co.uk"
      },
      "additionalIdentifiers": [
        {
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          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-08514184",
      "name": "WORLDLINE IT SERVICES UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF16",
        "country": "GB",
        "locality": "Nottingham",
        "postalCode": "NG9 1LA",
        "countryName": "United Kingdom",
        "streetAddress": "Beeston Business Park, 1 Technology Drive"
      },
      "details": {
        "url": "https://worldline.com/en-gb/home",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "08514184",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "WLopportunities@worldline.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PZDC-4647-GCGJ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-01232487",
      "name": "FLOWBIRD TRANSPORT LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK24",
        "country": "GB",
        "locality": "Poole",
        "postalCode": "BH15 3SS",
        "countryName": "United Kingdom",
        "streetAddress": "10 Willis Way"
      },
      "details": {
        "url": "https://www.flowbird.com/",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "01232487",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "uk-bids@flowbird.group"
      },
      "additionalIdentifiers": [
        {
          "id": "PZJH-5743-MXVT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-07017740",
      "name": "GLOBAL DISPLAY SOLUTIONS LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK14",
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      },
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        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
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      ]
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    {
      "id": "GB-COH-03039624",
      "name": "KADFIRE LIMITED",
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      ],
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        "countryName": "United Kingdom",
        "streetAddress": "61 Richmond Road"
      },
      "details": {
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        "publicServiceMissionOrganization": false
      },
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      ],
      "address": {
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        "country": "GB",
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      "contactPoint": {
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        "countryName": "United Kingdom",
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      },
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        "locality": "Staines-Upon-Thames",
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        "countryName": "United Kingdom",
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      },
      "details": {
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        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
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      "contactPoint": {
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      "additionalIdentifiers": [
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      ]
    },
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        "postalCode": "H91HE9E",
        "countryName": "Ireland",
        "streetAddress": "Portershed 1 Bowling Green"
      },
      "details": {
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        "publicServiceMissionOrganization": false
      },
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      "contactPoint": {
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      "additionalIdentifiers": [
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    },
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        "supplier"
      ],
      "address": {
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        "countryName": "Bulgaria",
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      },
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      },
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        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "mkendrick@theoremus.com"
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    },
    {
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      "roles": [
        "supplier"
      ],
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        "countryName": "United Kingdom",
        "streetAddress": "Second Floor, Cobourg House"
      },
      "details": {
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      },
      "identifier": {
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      "contactPoint": {
        "email": "sales@talktosam.co.uk"
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      "additionalIdentifiers": [
        {
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      ]
    }
  ],
  "language": "en",
  "contracts": [
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        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
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        "endDate": "2034-01-11T23:59:59Z",
        "startDate": "2026-01-12T00:00:00Z"
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    {
      "id": "2",
      "title": "Lot 2: Ticket Vending Machines",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "period": {
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        "startDate": "2026-01-13T00:00:00Z"
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          "description": "Copy attached of the pdf version of the signed Lot 2 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
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          "url": "https://www.find-tender.service.gov.uk/Notice/013883-2026",
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      ],
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    },
    {
      "id": "3",
      "title": "Lot 3. Electronic Ticket Machines",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 20000000
      },
      "period": {
        "endDate": "2034-01-18T23:59:59Z",
        "startDate": "2026-01-19T00:00:00Z"
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          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12073",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 3 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
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        },
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          "id": "013883-2026",
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      "dateSigned": "2026-01-19T00:00:00Z",
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      "agreedMetrics": [
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                "durationInMonths": 12
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          "id": "2",
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      "aboveThreshold": true
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    {
      "id": "4",
      "title": "Lot 4. Accessible Rail Information And Support Units",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "period": {
        "endDate": "2034-01-04T23:59:59Z",
        "startDate": "2026-01-05T00:00:00Z"
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          "description": "Copy attached of the pdf version of the signed Lot 4 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
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          "id": "1",
          "title": "Basic Performance Standards",
          "description": "The full SLA Requirements are detailed within the ARISU Requirements Document. The basic Performance Standards include:\n1.  System Hours of Operation - The ARISUs shall be available 24 hours per day, 7 days a week, 365 days a year.\n2.  Preventative Maintenance & Support - The planned preventative maintenance, software upgrades and support activities shall be completed by prior agreement with the Purchaser and at a time where there will be minimal impact on service.\n3.  Incident Management - Incident Management for restoration of Service and Resolution of P1 & P2 Incidents shall be available shall be available 24 hours per day, 7 days a week, 365 days a year\nIncident Management for restoration of Service and Resolution of P3 & P4 Incidents shall be available during Service Desk Support Hours\n4.  Service Desk Core Support Hours must be fully staffed and operational - Mon - Fri: 07:30 - 17:30",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "2",
          "title": "Availability of the ARISU in the Live Environment",
          "description": "The availability of the ARISU in the Live Environment.\nThe KPI has a minimum target of 99.90% full availability, meaning the ARISU solution is available to enable full operation, wider messaging and to enable full interface interaction and reporting with underpinning systems (e.g. Fault Management System).",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "3",
          "title": "Incident Resolution",
          "description": "How often the Supplier has met the required timings for the resolution of P1 - P4 incidents in compliance with the Response and Resolution requirements table.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "4",
          "title": "Payment of Management Fee",
          "description": "Compliance in reporting to and paying SAM the Order Management fee required under the Framework for each Order called off.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    },
    {
      "id": "5",
      "title": "Lot 5 - Transport and Data Managed Services",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "period": {
        "endDate": "2034-01-11T23:59:59Z",
        "startDate": "2026-01-12T00:00:00Z"
      },
      "status": "active",
      "awardID": "5",
      "options": {
        "description": "Suppliers to the Lot had the ability to offer extra solutions as part of their tender submission - so long as the Core requirements of the Tender were supported in full."
      },
      "documents": [
        {
          "id": "A-12081",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12081",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Awards with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "A-12082",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12082",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Awards with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "A-12083",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12083",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "A-12084",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12084",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "A-12085",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12085",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "A-12086",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-12086",
          "format": "application/pdf",
          "description": "Copy attached of the pdf version of the signed Lot 5 Framework Award with the Supplier.  A pdf version is provided to protect commercial confidentiality within the embedded documents.  Personal contact details of identified staff and any other commercially sensitive material has also been redacted.",
          "documentType": "contractSigned"
        },
        {
          "id": "013883-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/013883-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-02-16T14:07:49Z"
        }
      ],
      "dateSigned": "2026-01-12T00:00:00Z",
      "hasOptions": true,
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Basic Performance Standards",
          "description": "The full SLA Requirements are detailed within the Framework Call Off. The basic Performance Standards include:\n1.  System Hours of Operation - The Systems shall be available 99% available at core times.\n2.  Preventative Maintenance & Support - The planned preventative maintenance, software upgrades and support activities shall be completed by prior agreement with the Purchaser and at a time where there will be minimal impact on service.\n3.  Service Desk Core Support Hours must be fully staffed and operational - Mon - Fri: 07:30 - 17:30",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "2",
          "title": "The availability of the Service in the Live Environment.",
          "description": "The availability of the Service in the Live Environment.\nThe KPI has a minimum target of 99.00% full availability, meaning the solution is available to enable full operation and reporting with underpinning systems (e.g. Fault Management System).",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "3",
          "title": "Incident Resolution",
          "description": "How often the Supplier has met the required timings for the resolution of P1 - P4 incidents in compliance with the Response and Resolution requirements table.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        },
        {
          "id": "4",
          "title": "Payment of Management Fee",
          "description": "Compliance in reporting to and paying SAM the Order Management fee required under the Framework for each Order called off.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender"
}

{
  "id": "077847-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "details": [
      {
        "id": "1",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-PPON-PYDX-5614-VZNV",
            "name": "FARA AS"
          }
        ],
        "relatedLots": [
          "1"
        ]
      },
      {
        "id": "2",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-02437872",
            "name": "JOURNEO PASSENGER SYSTEMS LIMITED"
          }
        ],
        "relatedLots": [
          "1"
        ]
      },
      {
        "id": "3",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03039051",
            "name": "VIX TECHNOLOGY UK LIMITED"
          }
        ],
        "relatedLots": [
          "1"
        ]
      },
      {
        "id": "4",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03759347",
            "name": "THE HUB COMPANY LIMITED"
          }
        ],
        "relatedLots": [
          "1",
          "2",
          "4"
        ]
      },
      {
        "id": "5",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03803278",
            "name": "CAMMAX LIMITED"
          }
        ],
        "relatedLots": [
          "2"
        ]
      },
      {
        "id": "6",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-08514184",
            "name": "WORLDLINE IT SERVICES UK LIMITED"
          }
        ],
        "relatedLots": [
          "2"
        ]
      },
      {
        "id": "7",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-01232487",
            "name": "FLOWBIRD TRANSPORT LIMITED"
          }
        ],
        "relatedLots": [
          "3"
        ]
      },
      {
        "id": "8",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-07234994",
            "name": "INIT INNOVATIONS IN TRANSPORTATION LIMITED"
          }
        ],
        "relatedLots": [
          "3"
        ]
      },
      {
        "id": "9",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-12436459",
            "name": "THE SM@RT GROUP LTD"
          }
        ],
        "relatedLots": [
          "4"
        ]
      },
      {
        "id": "10",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-01134730",
            "name": "TEW ENGINEERING LTD"
          }
        ],
        "relatedLots": [
          "4"
        ]
      },
      {
        "id": "11",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-07017740",
            "name": "GLOBAL DISPLAY SOLUTIONS LIMITED"
          }
        ],
        "relatedLots": [
          "4"
        ]
      },
      {
        "id": "12",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03039624",
            "name": "KADFIRE LIMITED"
          }
        ],
        "relatedLots": [
          "4"
        ]
      },
      {
        "id": "13",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-04134242",
            "name": "NATIONAL PUBLIC TRANSPORT INFORMATION LIMITED"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "14",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-09326640",
            "name": "TRAFI LIMITED"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "15",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-FC041121",
            "name": "HUDDL MOBILITY LIMITED"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "16",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-PPON-PTWJ-9325-HZYH",
            "name": "UBI TRANSPORTS"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "17",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-PPON-PPCD-5762-BYDR",
            "name": "Theoremus AD"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "18",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-10303587",
            "name": "SMART APPLICATIONS MANAGEMENT LIMITED"
          }
        ],
        "relatedLots": [
          "5"
        ]
      },
      {
        "id": "19",
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-04817824",
            "name": "UNICARD LIMITED"
          }
        ],
        "relatedLots": [
          "5"
        ]
      }
    ],
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 3,
        "measure": "bids",
        "relatedLot": "2"
      },
      {
        "id": "3",
        "value": 2,
        "measure": "bids",
        "relatedLot": "3"
      },
      {
        "id": "4",
        "value": 5,
        "measure": "bids",
        "relatedLot": "4"
      },
      {
        "id": "5",
        "value": 7,
        "measure": "bids",
        "relatedLot": "5"
      },
      {
        "id": "6",
        "value": 4,
        "measure": "finalStageBids",
        "relatedLot": "1"
      },
      {
        "id": "7",
        "value": 4,
        "measure": "smeFinalStageBids",
        "relatedLot": "1"
      },
      {
        "id": "8",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "1"
      },
      {
        "id": "9",
        "value": 3,
        "measure": "finalStageBids",
        "relatedLot": "2"
      },
      {
        "id": "10",
        "value": 2,
        "measure": "smeFinalStageBids",
        "relatedLot": "2"
      },
      {
        "id": "11",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "2"
      },
      {
        "id": "12",
        "value": 2,
        "measure": "finalStageBids",
        "relatedLot": "3"
      },
      {
        "id": "13",
        "value": 1,
        "measure": "smeFinalStageBids",
        "relatedLot": "3"
      },
      {
        "id": "14",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "3"
      },
      {
        "id": "15",
        "value": 5,
        "measure": "finalStageBids",
        "relatedLot": "4"
      },
      {
        "id": "16",
        "value": 4,
        "measure": "smeFinalStageBids",
        "relatedLot": "4"
      },
      {
        "id": "17",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "4"
      },
      {
        "id": "18",
        "value": 7,
        "measure": "finalStageBids",
        "relatedLot": "5"
      },
      {
        "id": "19",
        "value": 6,
        "measure": "smeFinalStageBids",
        "relatedLot": "5"
      },
      {
        "id": "20",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "5"
      }
    ]
  },
  "date": "2025-11-27T16:32:55Z",
  "ocid": "ocds-h6vhtk-058a27",
  "buyer": {
    "id": "GB-COH-07205882",
    "name": "SOUTH WEST SMART APPLICATIONS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "date": "2025-11-26T00:00:00Z",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30230000",
              "scheme": "CPV",
              "description": "Computer-related equipment"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "60140000",
              "scheme": "CPV",
              "description": "Non-scheduled passenger transport"
            }
          ]
        }
      ],
      "title": "Lot 1: RTPI Content Management Systems (CMS)",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "status": "pending",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nFramework Lot 1:  RTPI content Management Systems (CMS) is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.\nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
      },
      "documents": [
        {
          "id": "077847-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/077847-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-27T16:32:55Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-PPON-PYDX-5614-VZNV",
          "name": "FARA AS"
        },
        {
          "id": "GB-COH-02437872",
          "name": "JOURNEO PASSENGER SYSTEMS LIMITED"
        },
        {
          "id": "GB-COH-03039051",
          "name": "VIX TECHNOLOGY UK LIMITED"
        },
        {
          "id": "GB-COH-03759347",
          "name": "THE HUB COMPANY LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-12-10T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2033-12-09T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2025-12-09T23:59:59+00:00"
      },
      "mainProcurementCategory": "services",
      "assessmentSummariesDateSent": "2025-11-27T00:00:00Z"
    },
    {
      "id": "2",
      "date": "2025-11-25T00:00:00Z",
      "items": [
        {
          "id": "2",
          "relatedLot": "2",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30231000",
              "scheme": "CPV",
              "description": "Computer screens and consoles"
            },
            {
              "id": "34940000",
              "scheme": "CPV",
              "description": "Railway equipment"
            },
            {
              "id": "34980000",
              "scheme": "CPV",
              "description": "Transport tickets"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            }
          ]
        }
      ],
      "title": "Lot 2. Ticket Vending Machines",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "status": "pending",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nFramework Lot 2: Ticket Vending Machines is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.\nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
      },
      "documents": [
        {
          "id": "077847-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/077847-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-27T16:32:55Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-03803278",
          "name": "CAMMAX LIMITED"
        },
        {
          "id": "GB-COH-08514184",
          "name": "WORLDLINE IT SERVICES UK LIMITED"
        },
        {
          "id": "GB-COH-03759347",
          "name": "THE HUB COMPANY LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-12-10T23:59:59Z"
        }
      ],
      "relatedLots": [
        "2"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2033-12-09T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2025-12-09T23:59:59+00:00"
      },
      "mainProcurementCategory": "goods",
      "assessmentSummariesDateSent": "2025-11-27T00:00:00Z"
    },
    {
      "id": "3",
      "date": "2025-11-25T00:00:00Z",
      "items": [
        {
          "id": "3",
          "relatedLot": "3",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "34980000",
              "scheme": "CPV",
              "description": "Transport tickets"
            }
          ]
        }
      ],
      "title": "Lot 3. Electronic Ticket Machines",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 20000000
      },
      "status": "pending",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nFramework Lot 3: Electronic Ticket Machines is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.\nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
      },
      "documents": [
        {
          "id": "077847-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/077847-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-27T16:32:55Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-01232487",
          "name": "FLOWBIRD TRANSPORT LIMITED"
        },
        {
          "id": "GB-COH-07234994",
          "name": "INIT INNOVATIONS IN TRANSPORTATION LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-12-10T23:59:59Z"
        }
      ],
      "relatedLots": [
        "3"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2033-12-09T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2025-12-09T23:59:59+00:00"
      },
      "mainProcurementCategory": "goods",
      "assessmentSummariesDateSent": "2025-11-27T00:00:00Z"
    },
    {
      "id": "4",
      "date": "2025-11-25T00:00:00Z",
      "items": [
        {
          "id": "4",
          "relatedLot": "4",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30231100",
              "scheme": "CPV",
              "description": "Computer terminals"
            },
            {
              "id": "30231200",
              "scheme": "CPV",
              "description": "Consoles"
            },
            {
              "id": "30231300",
              "scheme": "CPV",
              "description": "Display screens"
            },
            {
              "id": "30231310",
              "scheme": "CPV",
              "description": "Flat panel displays"
            },
            {
              "id": "30231320",
              "scheme": "CPV",
              "description": "Touch screen monitors"
            },
            {
              "id": "34940000",
              "scheme": "CPV",
              "description": "Railway equipment"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "60210000",
              "scheme": "CPV",
              "description": "Public transport services by railways"
            }
          ]
        }
      ],
      "title": "Lot 4. Accessible Rail Information And Support Units",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "status": "pending",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nFramework Lot 4: Accessible Rail Information And Support Units is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.\nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
      },
      "documents": [
        {
          "id": "077847-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/077847-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-27T16:32:55Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-03759347",
          "name": "THE HUB COMPANY LIMITED"
        },
        {
          "id": "GB-COH-12436459",
          "name": "THE SM@RT GROUP LTD"
        },
        {
          "id": "GB-COH-01134730",
          "name": "TEW ENGINEERING LTD"
        },
        {
          "id": "GB-COH-07017740",
          "name": "GLOBAL DISPLAY SOLUTIONS LIMITED"
        },
        {
          "id": "GB-COH-03039624",
          "name": "KADFIRE LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-12-10T23:59:59Z"
        }
      ],
      "relatedLots": [
        "4"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2033-12-09T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2025-12-09T23:59:59+00:00"
      },
      "mainProcurementCategory": "goods",
      "assessmentSummariesDateSent": "2025-11-27T00:00:00Z"
    },
    {
      "id": "5",
      "date": "2025-11-25T00:00:00Z",
      "items": [
        {
          "id": "5",
          "relatedLot": "5",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "34980000",
              "scheme": "CPV",
              "description": "Transport tickets"
            },
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "60140000",
              "scheme": "CPV",
              "description": "Non-scheduled passenger transport"
            },
            {
              "id": "72200000",
              "scheme": "CPV",
              "description": "Software programming and consultancy services"
            }
          ]
        }
      ],
      "title": "Lot 5 - Transport and Data Managed Services",
      "value": {
        "amount": 20000000,
        "currency": "GBP",
        "amountGross": 24000000
      },
      "status": "pending",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nFramework Lot 5: Transport and Data Managed Services has a total of 7 parts within it:\nLot 5 - Part 1. Journey Planning Managed Service\nLot 5 - Part 2. Consultancy Support Managed Service\nLot 5 - Part 3. Operational Data Evaluation Managed Service\nLot 5 - Part 4. Entitlement Travel Managed Service\nLot 5 - Part 5. Operator Support Managed Service\nLot 5 - Part 6. Scholars Travel Managed Service\nLot 5 - Part 7. Commercial Travel Managed Service\nA Supplier may have bid for a single or multiple parts of the Lot and been awarded as such.  Each Lot Part is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.\nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot  and Lot Part offerings and complement a wider offer."
      },
      "documents": [
        {
          "id": "077847-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/077847-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-27T16:32:55Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-04134242",
          "name": "NATIONAL PUBLIC TRANSPORT INFORMATION LIMITED"
        },
        {
          "id": "GB-COH-09326640",
          "name": "TRAFI LIMITED"
        },
        {
          "id": "GB-COH-FC041121",
          "name": "HUDDL MOBILITY LIMITED"
        },
        {
          "id": "GB-PPON-PTWJ-9325-HZYH",
          "name": "UBI TRANSPORTS"
        },
        {
          "id": "GB-PPON-PPCD-5762-BYDR",
          "name": "Theoremus AD"
        },
        {
          "id": "GB-COH-10303587",
          "name": "SMART APPLICATIONS MANAGEMENT LIMITED"
        },
        {
          "id": "GB-COH-04817824",
          "name": "UNICARD LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-12-10T23:59:59Z"
        }
      ],
      "relatedLots": [
        "5"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2033-12-09T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2025-12-09T23:59:59+00:00"
      },
      "mainProcurementCategory": "services",
      "assessmentSummariesDateSent": "2025-11-27T00:00:00Z"
    }
  ],
  "tender": {
    "id": "SAM Framework 007",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      },
      {
        "id": "2",
        "status": "complete"
      },
      {
        "id": "3",
        "status": "complete"
      },
      {
        "id": "4",
        "status": "complete"
      },
      {
        "id": "5",
        "status": "complete"
      }
    ],
    "title": "RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "isOpenFrameworkScheme": true
      },
      "hasFrameworkAgreement": true
    },
    "description": "Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members.\nThis Framework is seeking the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services.\nThese five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services.\nLot 1: RTPI Content Management Systems (CMS)\nThe RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. It must distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management.\nThe system must be scalable, cloud hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery requires commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. Suppliers must follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency.\nLot 2: Ticket Vending Machines\nThe Ticket Vending Machine (TVM) Lot focuses on providing modern, reliable, and accessible equipment aligned with operational and customer needs. The requirements highlight durability, accessibility compliance, and integration with transport systems, while ensuring wide payment options such as contactless, mobile, and cash for inclusivity. Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs.\nThe machines also support long-term goals of sustainability, scalability, and futureproofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network.\nLot 3: Electronic Ticket Machines\nThe ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking.\nSuppliers must ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs.\nLot 4: Accessible Rail Information And Support Units\nAccessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone.\nLot 5: Transport And Data Managed Services\nThe Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards.\nThis Lot has 7 Parts:\nLot 5 - Part 1. Journey Planning Managed Service\nLot 5 - Part 2. Consultancy Support Managed Service\nLot 5 - Part 3. Operational Data Evaluation Managed Service\nLot 5 - Part 4. Entitlement Travel Managed Service\nLot 5 - Part 5. Operator Support Managed Service\nLot 5 - Part 6. Scholars Travel Managed Service\nLot 5 - Part 7. Commercial Travel Managed Service",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-COH-07205882",
      "name": "SOUTH WEST SMART APPLICATIONS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK30",
        "country": "GB",
        "locality": "Truro",
        "postalCode": "TR1 2AJ",
        "countryName": "United Kingdom",
        "streetAddress": "14 High Cross"
      },
      "details": {
        "url": "http://www.talktosam.co.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "07205882",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "Procurement@nationalmobilitiesprocurementhub.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PXRH-2169-YCGM",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-PPON-PYDX-5614-VZNV",
      "name": "FARA AS",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "NO",
        "country": "NO",
        "locality": "Trondheim",
        "postalCode": "7044",
        "countryName": "Norway",
        "streetAddress": "Falkenborgvegen 36A"
      },
      "details": {
        "url": "https://fara.no",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PYDX-5614-VZNV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "thomas.bachpetersen@fara.no"
      }
    },
    {
      "id": "GB-COH-02437872",
      "name": "JOURNEO PASSENGER SYSTEMS LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKF22",
        "country": "GB",
        "locality": "Ashby-De-La-Zouch",
        "postalCode": "LE65 1NF",
        "countryName": "United Kingdom",
        "streetAddress": "12 Charter Point Way"
      },
      "details": {
        "url": "https://journeo.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "02437872",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@journeo.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PPCH-7825-HMWD",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03039051",
      "name": "VIX TECHNOLOGY UK LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKJ26",
        "country": "GB",
        "locality": "Surrey",
        "postalCode": "KT18 7EP",
        "countryName": "United Kingdom",
        "streetAddress": "Ridgecourt The Ridge"
      },
      "details": {
        "url": "http://www.vixtechnology.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03039051",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "uk.tenders@vixtechnology.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PMJL-5169-MRDN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03759347",
      "name": "THE HUB COMPANY LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "W6 9TT",
        "countryName": "United Kingdom",
        "streetAddress": "1 Montrose Villas"
      },
      "details": {
        "url": "http://www.thehub.co.uk",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03759347",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "dubem@thehub.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PHHY-3829-QTDZ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03803278",
      "name": "CAMMAX LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKE45",
        "country": "GB",
        "locality": "Castleford",
        "postalCode": "WF10 5NP",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2a Willowbridge Way"
      },
      "details": {
        "url": "http://www.cammaxlimited.co.uk",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03803278",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@cammaxlimited.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PQZJ-1522-GCBR",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-08514184",
      "name": "WORLDLINE IT SERVICES UK LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKF16",
        "country": "GB",
        "locality": "Nottingham",
        "postalCode": "NG9 1LA",
        "countryName": "United Kingdom",
        "streetAddress": "Beeston Business Park, 1 Technology Drive"
      },
      "details": {
        "url": "https://worldline.com/en-gb/home",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "08514184",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "WLopportunities@worldline.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PZDC-4647-GCGJ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-01232487",
      "name": "FLOWBIRD TRANSPORT LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKK24",
        "country": "GB",
        "locality": "Poole",
        "postalCode": "BH15 3SS",
        "countryName": "United Kingdom",
        "streetAddress": "10 Willis Way"
      },
      "details": {
        "url": "https://www.flowbird.com/",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "01232487",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "uk-bids@flowbird.group"
      },
      "additionalIdentifiers": [
        {
          "id": "PZJH-5743-MXVT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-07234994",
      "name": "INIT INNOVATIONS IN TRANSPORTATION LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKF14",
        "country": "GB",
        "locality": "Nottingham",
        "postalCode": "NG1 1LS",
        "countryName": "United Kingdom",
        "streetAddress": "Price House 37 Stoney Street"
      },
      "details": {
        "url": "http://www.initse.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "07234994",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "uk_commercial@init.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PMGJ-5211-QQXQ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-12436459",
      "name": "THE SM@RT GROUP LTD",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKD36",
        "country": "GB",
        "locality": "Leigh",
        "postalCode": "WN7 4DB",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 3 Waterside Business Centre,"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "12436459",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "steve.p@smart-grid.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PTBG-4139-DWDG",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-01134730",
      "name": "TEW ENGINEERING LTD",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE2 1SQ",
        "countryName": "United Kingdom",
        "streetAddress": "5 Osborne Terrace"
      },
      "details": {
        "url": "http://Lbfoster.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "01134730",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "ptoseland@lbfoster.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PQJL-8634-JHHD",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-07017740",
      "name": "GLOBAL DISPLAY SOLUTIONS LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKK14",
        "country": "GB",
        "locality": "Swindon",
        "postalCode": "SN2 2PJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 9 Bss House"
      },
      "details": {
        "url": "https://www.gds.com/",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "07017740",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@gds.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PVPD-2483-WDPG",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03039624",
      "name": "KADFIRE LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKI75",
        "country": "GB",
        "locality": "Twickenham",
        "postalCode": "TW1 3AW",
        "countryName": "United Kingdom",
        "streetAddress": "61 Richmond Road"
      },
      "details": {
        "url": "http://www.kadfire.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03039624",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@kadfire.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PZGN-5523-QYVN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-04134242",
      "name": "NATIONAL PUBLIC TRANSPORT INFORMATION LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKK41",
        "country": "GB",
        "locality": "Plymouth",
        "postalCode": "PL6 8BX",
        "countryName": "United Kingdom",
        "streetAddress": "101a Davy Road"
      },
      "details": {
        "url": "http://www.nationalpti.co.uk",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "04134242",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "busopendata@nationalpti.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PDJG-2456-CRTZ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-09326640",
      "name": "TRAFI LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKJ25",
        "country": "GB",
        "locality": "Staines-Upon-Thames",
        "postalCode": "TW18 4BP",
        "countryName": "United Kingdom",
        "streetAddress": "Menzies Llp, 2nd Floor, Magna House"
      },
      "details": {
        "url": "http://www.trafi.com",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "09326640",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "daniel.stead@trafi.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PDRN-7892-YBWT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-FC041121",
      "name": "HUDDL MOBILITY LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "IE",
        "country": "IE",
        "locality": "Galway City",
        "postalCode": "H91HE9E",
        "countryName": "Ireland",
        "streetAddress": "Portershed 1 Bowling Green"
      },
      "details": {
        "url": "https://www.cityswift.com/",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "FC041121",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "finance@cityswift.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PJLX-8736-JWJY",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-PPON-PTWJ-9325-HZYH",
      "name": "UBI TRANSPORTS",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "FR",
        "country": "FR",
        "locality": "MACON",
        "postalCode": "71000",
        "countryName": "France",
        "streetAddress": "25 RUE GAMBETTA"
      },
      "details": {
        "url": "https://matawan-mobility.com/",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PTWJ-9325-HZYH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "bid-europe@matawan-mobility.com"
      }
    },
    {
      "id": "GB-PPON-PPCD-5762-BYDR",
      "name": "Theoremus AD",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "BG",
        "country": "BG",
        "locality": "Sofia",
        "postalCode": "1504",
        "countryName": "Bulgaria",
        "streetAddress": "22 San Stefano, block 4, fl. 7"
      },
      "details": {
        "url": "http://www.theoremus.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PPCD-5762-BYDR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "mkendrick@theoremus.com"
      }
    },
    {
      "id": "GB-COH-10303587",
      "name": "SMART APPLICATIONS MANAGEMENT LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKK41",
        "country": "GB",
        "locality": "Plymouth",
        "postalCode": "PL1 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Second Floor, Cobourg House"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": true
      },
      "identifier": {
        "id": "10303587",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales@talktosam.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PJPV-5923-GRTP",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-04817824",
      "name": "UNICARD LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKK24",
        "country": "GB",
        "locality": "Poole",
        "postalCode": "BH17 7AG",
        "countryName": "United Kingdom",
        "streetAddress": "Holes Bay House, Upton Road"
      },
      "details": {
        "url": "http://www.unicard-uk.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "04817824",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales@unicard-uk.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PMXN-3739-XLDM",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "052884-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-09-01T15:30:44+01:00",
  "ocid": "ocds-h6vhtk-058a27",
  "buyer": {
    "id": "GB-COH-07205882",
    "name": "SOUTH WEST SMART APPLICATIONS LIMITED"
  },
  "tender": {
    "id": "SAM 007: NMPH Framework 7",
    "lots": [
      {
        "id": "1",
        "title": "RTPI Content Management Systems (CMS)",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. \nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The RTPI CMS Lot within the Framework focuses on the provision, installation, and  maintenance of a Content Management System for Real Time Passenger Information (RTPI) services. The solution must be supplier-agnostic, compatible with industry standards, and capable of integrating with various data sources such as GTFS, SIRI, BODS, and RSS. Core functions include generating and distributing content, ranging from real-time transport schedules to multimedia advertising across Passenger Information Displays (PIDs). The system must support sophisticated management features via a web based portal, enabling authorised users to customise layouts, control content, manage access rights, and handle multilingual messaging. Technical requirements also emphasise scalability, open interfaces, cloud hosting, and robust security aligned with\nGDPR and industry best practices. The CMS must incorporate monitoring, fault management, and reporting tools to ensure continuous service quality.\nDelivery and operational requirements demand processes for commissioning, testing, migration, and ongoing maintenance. This includes defined backup and recovery standards, structured PID interfacing using the RTiG CMS to PID Interface Protocol, and\nclear documentation practices. Testing phases encompass integration, factory, user acceptance, and site acceptance tests, alongside a silent running period to verify system stability. The supplier must adopt formal project management methods, provide comprehensive training, and meet strict service levels and KPIs. Ongoing operations require high levels of system availability, regular capacity planning, software updates, and\ncontinuous audit trails. The Fault Management System must allow for proactive monitoring, logging, and resolution of issues, while ensuring operational transparency through monthly reporting and maintenance reviews.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Price",
              "type": "price",
              "description": "The Award Criteria are identified in the Tender documentation."
            }
          ],
          "weightingDescription": "The Award Criteria are identified in the Tender documentation."
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-11-30T00:00:00Z"
        }
      },
      {
        "id": "2",
        "title": "Ticket Vending Machines",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. \nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The Ticket Vending Machine (TVM) Lot within the Framework is centered on ensuring modern, reliable, and accessible equipment that aligns with operational and customer service goals. The document outlines the technical requirements, emphasizing durability, compliance with accessibility standards, and integration with existing transport systems. A key outcome is the selection of machines that support a wide range of payment options, including contactless cards, mobile payments, and traditional cash handling, which ensures inclusivity for all passenger demographics. Additionally, the procurement process\nhas prioritized machines with strong cybersecurity features, remote monitoring capabilities, and straightforward maintenance processes to minimize downtime and operating costs.\nAnother important outcome is the alignment of the TVMs with long-term strategic objectives such as sustainability, scalability, and future-proofing. The chosen machines will need to meet environmental standards, with energy-efficient components and\nrecyclable materials, while also offering flexibility for future upgrades such as new ticketing products or additional payment methods. User experience is a central consideration, with interfaces designed for clarity, multilingual support, and accessible features for passengers with disabilities. Overall, the procurement process has delivered outcomes that balance technical robustness, customer usability, and value for money,\nensuring that the TVMs can serve as a reliable backbone of the transport network for years to come.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Price",
              "type": "price",
              "description": "The Award Criteria are identified in the Tender documentation."
            }
          ],
          "weightingDescription": "The Award Criteria are identified in the Tender documentation."
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-11-30T00:00:00Z"
        }
      },
      {
        "id": "3",
        "title": "Electronic Ticket Machines",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. \nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "This Framework Lot is seeking the provision of Fixed ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment.\nFixed ETMs are important in enabling a passenger to board and pay for transport, via multiple methods including ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), ABT, Electronic Tokens, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods.\nFixed ETMs can come in a range of sizes and types from large single fixed ETMs on baseplates, to smaller split ETMs with no baseplates, as well as component based systems involving a fixed ETM complemented by additional Tap Off Readers or other\nequipment throughout a vehicle.\nFixed ETMs are usually used in safe, dry environments such as on-bus or in an office, but may be interchangeable with other vehicles where the same baseplates (where relevant) are used.\nFixed ETMs can be supported by a range of support software and licences to provide additional services to the customer. These can include areas such as a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information\ndisplay systems, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, BODs Compliance, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence,\nTraffic Light Priority Control, and Multiple Payment Systems to name but a few.\nThis Framework Lot is seeking to host a number of Fixed ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to\nhave a wide choice of supply options.\nThis Framework Lot is seeking to host a number of ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT,\nBarcode and other forms of electronic ticketing for passengers.\nThis Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities\nin England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.\nIt will also be available for use by any bus/rail/tram/ferry operator in the UK.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Price",
              "type": "price",
              "description": "The Award Criteria are identified in the Tender documentation."
            }
          ],
          "weightingDescription": "The Award Criteria are identified in the Tender documentation."
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-11-30T00:00:00Z"
        }
      },
      {
        "id": "4",
        "title": "Accessible Rail Information And Support Units",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. \nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "Accessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly\ninformation about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote\ninclusivity, and make public transport a safe and welcoming option for everyone.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Price",
              "type": "price",
              "description": "The Award Criteria are identified in the Tender documentation."
            }
          ],
          "weightingDescription": "The Award Criteria are identified in the Tender documentation."
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-11-30T00:00:00Z"
        }
      },
      {
        "id": "5",
        "title": "Transport and Data Managed Services",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. \nThe Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of\nmanaging complex systems in-house, all while maintaining compliance, security, and performance standards.\nThis Lot has 7 Parts:\nLot 5 - Part 1. Journey Planning Managed Service\nLot 5 - Part 2. Consultancy Support Managed Service\nLot 5 - Part 3. Operational Data Evaluation Managed Service\nLot 5 - Part 4. Entitlement Travel Managed Service\nLot 5 - Part 5. Operator Support Managed Service\nLot 5 - Part 6. Scholars Travel Managed Service\nLot 5 - Part 7. Commercial Travel Managed Service",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "The Award Criteria are identified in the Tender documentation."
            },
            {
              "name": "Price",
              "type": "price",
              "description": "The Award Criteria are identified in the Tender documentation."
            }
          ],
          "weightingDescription": "The Award Criteria are identified in the Tender documentation."
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-11-30T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30230000",
            "scheme": "CPV",
            "description": "Computer-related equipment"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60140000",
            "scheme": "CPV",
            "description": "Non-scheduled passenger transport"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30231000",
            "scheme": "CPV",
            "description": "Computer screens and consoles"
          },
          {
            "id": "34940000",
            "scheme": "CPV",
            "description": "Railway equipment"
          },
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30231100",
            "scheme": "CPV",
            "description": "Computer terminals"
          },
          {
            "id": "30231200",
            "scheme": "CPV",
            "description": "Consoles"
          },
          {
            "id": "30231300",
            "scheme": "CPV",
            "description": "Display screens"
          },
          {
            "id": "30231310",
            "scheme": "CPV",
            "description": "Flat panel displays"
          },
          {
            "id": "30231320",
            "scheme": "CPV",
            "description": "Touch screen monitors"
          },
          {
            "id": "34940000",
            "scheme": "CPV",
            "description": "Railway equipment"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60210000",
            "scheme": "CPV",
            "description": "Public transport services by railways"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60140000",
            "scheme": "CPV",
            "description": "Non-scheduled passenger transport"
          },
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          }
        ]
      }
    ],
    "title": "RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services",
    "value": {
      "amount": 100000000,
      "currency": "GBP",
      "amountGross": 120000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "L-1",
        "url": "https://www.nationalmobilitiesprocurementhub.co.uk/latest",
        "description": "This weblink is the page where:\n1). The Framework 7 ITT is hosted;\n2). Where Framework 7 support documents are hosted;\n3). Where the RFI catalogue will be hosted, and \n4). Where core communications from SAM to all Bidders will be posted.",
        "documentType": "biddingDocuments"
      },
      {
        "id": "A-4694",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4694",
        "format": "application/pdf",
        "description": "The Associated tender document outlines in more detail the organisations eligible to use the Framework.",
        "documentType": "biddingDocuments"
      },
      {
        "id": "052884-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/052884-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-09-01T15:30:44+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "When SAM or a SAM Member wishes to undertake a call off from the Framework, the Buyers requirements are compared against all Framework Lot Suppliers available who could meet the Buyers requirements, to identify the most advantageous supplier.  The Buyer has the right to apply their own percentage weightings for each of the Quality/Technical, Financial and Social Value award criteria in line with the bandings detailed within the Tender.  \nA Buyer also has the option to run through SAM a competitive flexible procedure (CFP) as appropriate.",
        "buyerCategories": "Scottish Local Authorities\nScottish Government & Executive Agencies\nTransport Scotland\nScottish Regional Transport Partnerships\nUnitary Authorities in Wales\nWelsh Government & Executive Agencies\nTransport for Wales\nWelsh Transport Partnerships\nWales Transport Commissions\nMetropolitan District Councils in England\nUnitary Authorities in England\nCounty Councils in England\nMayoral Authorities in England\nCombined Authorities in England\nCity Regions in England\nLondon Borough Councils\nOther Transport Bodies\nTransport for London\nDepartment for Transport\nDistrict Borough and City Councils\nCouncils in Northern Ireland\nAll Transport Bodies in Northern Ireland\nTranslink\nAny other Public Sector body in the UK with an interest in transport or any UK transport operator\nAll Rail TOCs in the UK\nRail Delivery Group acting through ATOC Ltd and working in conjunction with partners\nAny Member of SAM at the time they wish to Call-Off from the Framework. See www.talktosam.co.uk. \nAlso see Documents Section",
        "isOpenFrameworkScheme": true,
        "openFrameworkSchemeEndDate": "2033-11-30T23:59:59Z"
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2025-11-19T23:59:59Z"
    },
    "description": "Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. \nThis Framework is seeking the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services. \nThese five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services. \nLot 1: RTPI Content Management Systems (CMS)\nThe RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. It must distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management. \nThe system must be scalable, cloud hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery requires commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. Suppliers must follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency. \nLot 2: Ticket Vending Machines \nThe Ticket Vending Machine (TVM) Lot focuses on providing modern, reliable, and accessible equipment aligned with operational and customer needs. The requirements highlight durability, accessibility compliance, and integration with transport systems, while ensuring wide payment options such as contactless, mobile, and cash for inclusivity. Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs. \nThe machines also support long-term goals of sustainability, scalability, and futureproofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network.\nLot 3: Electronic Ticket Machines \nThe ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking. \nSuppliers must ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs.\nLot 4: Accessible Rail Information And Support Units \nAccessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone.\nLot 5: Transport And Data Managed Services \nThe Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards. \nThis Lot has 7 Parts: \nLot 5 - Part 1. Journey Planning Managed Service \nLot 5 - Part 2. Consultancy Support Managed Service \nLot 5 - Part 3. Operational Data Evaluation Managed Service \nLot 5 - Part 4. Entitlement Travel Managed Service \nLot 5 - Part 5. Operator Support Managed Service \nLot 5 - Part 6. Scholars Travel Managed Service \nLot 5 - Part 7. Commercial Travel Managed Service",
    "tenderPeriod": {
      "endDate": "2025-10-06T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-09-26T12:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-058a27",
        "type": [
          "win"
        ],
        "description": "SAM applies a Management Fee to call off Orders from the Framework.  The standard fee is 3% with Bidders including the fee within their Pricing Matrix Proformas.   Where the fee is different, this is clearly outlined within the Framework documentation and Pricing Matrix.",
        "relativeValue": {
          "proportion": 0.03,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://www.nationalmobilitiesprocurementhub.co.uk/latest      \nThis is the link to the ITT.  Section 2.11 of the ITT confirms that Tenders can be submitted by email to procurement@nationalmobilitiesprocurementhub.co.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-COH-07205882",
      "name": "SOUTH WEST SMART APPLICATIONS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK41",
        "country": "GB",
        "locality": "Plymouth",
        "postalCode": "PL1 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Floor 2, Cobourg House"
      },
      "details": {
        "url": "http://www.talktosam.co.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "07205882",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Dr Andrew Seedhouse",
        "email": "Procurement@nationalmobilitiesprocurementhub.co.uk",
        "telephone": "+447807043222"
      },
      "additionalIdentifiers": [
        {
          "id": "PXRH-2169-YCGM",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-00688424",
      "name": "ATKINSRÉALIS UK LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKJ26",
        "country": "GB",
        "locality": "Surrey",
        "postalCode": "KT18 5BW",
        "countryName": "United Kingdom",
        "streetAddress": "Woodcote Grove, Ashley Road"
      },
      "identifier": {
        "id": "00688424",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "ukwinwork@atkinsrealis.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PLLV-1772-YDYN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-10092263",
      "name": "TIM RIVETT CONSULTING LTD",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Sheffield",
        "postalCode": "S36 8WH",
        "countryName": "United Kingdom",
        "streetAddress": "36 Fields End Oxspring"
      },
      "details": {
        "url": "http://www.timrivett.co.uk"
      },
      "identifier": {
        "id": "10092263",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "tim@timrivett.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PPXR-9114-NVLH",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-08176197",
      "name": "RAIL DELIVERY GROUP LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC4V 3DS",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor North"
      },
      "identifier": {
        "id": "08176197",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "procurement@raildeliverygroup.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PMXW-9895-MJXN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-09766662",
      "name": "INNOVATIOUS LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI74",
        "country": "GB",
        "locality": "Ruislip",
        "postalCode": "HA4 7BD",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor, Jebsen House"
      },
      "identifier": {
        "id": "09766662",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "procurement@innovatious.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PCBD-6415-QXNT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03383212",
      "name": "SYSTRA LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC2V 8AE",
        "countryName": "United Kingdom",
        "streetAddress": "3rd Floor, 1 Carey Lane"
      },
      "identifier": {
        "id": "03383212",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "tenders_uk@systra.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PDCT-9245-NWYG",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "049659-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-18T19:31:53+01:00",
  "ocid": "ocds-h6vhtk-058a27",
  "buyer": {
    "id": "GB-COH-07205882",
    "name": "SMART APPLICATIONS MANAGEMENT LIMITED"
  },
  "tender": {
    "id": "SAM 007: NMPH Framework 7",
    "lots": [
      {
        "id": "1",
        "title": "RTPI Content Management Systems (CMS)",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "planned",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.  The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The RTPI CMS Lot within the Framework focuses on the provision, installation, and maintenance of a Content Management System for Real Time Passenger Information (RTPI) services. The solution must be supplier-agnostic, compatible with industry standards, and capable of integrating with various data sources such as GTFS, SIRI, BODS, and RSS. Core functions include generating and distributing content, ranging from real-time transport schedules to multimedia advertising across Passenger Information Displays (PIDs). The system must support sophisticated management features via a web-based portal, enabling authorised users to customise layouts, control content, manage access rights, and handle multilingual messaging. Technical requirements also emphasise scalability, open interfaces, cloud hosting, and robust security aligned with GDPR and industry best practices. The CMS must incorporate monitoring, fault management, and reporting tools to ensure continuous service quality.\nDelivery and operational requirements demand processes for commissioning, testing, migration, and ongoing maintenance. This includes defined backup and recovery standards, structured PID interfacing using the RTiG CMS to PID Interface Protocol, and clear documentation practices. Testing phases encompass integration, factory, user acceptance, and site acceptance tests, alongside a silent running period to verify system stability. The supplier must adopt formal project management methods, provide comprehensive training, and meet strict service levels and KPIs. Ongoing operations require high levels of system availability, regular capacity planning, software updates, and continuous audit trails. The Fault Management System must allow for proactive monitoring, logging, and resolution of issues, while ensuring operational transparency through monthly reporting and maintenance reviews.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Quality/Technical Proforma which is included within the main Tender document.  \nThe grading details of the Quality Assessment will also be included within the Tender, with total percentage value for Quality identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Quality Assessment scores."
            },
            {
              "name": "Price including Ongoing Costs",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot contains a Pricing Proforma which is included within the main Tender document.  \nThese will be used by a Purchaser to identify the unit price for individual item(s) / services they wish to procure as well as ongoing software and maintenance costs (as applicable).  \nThe structure of the Pricing Proforma(s) is to enable a fair like-for-like comparison between Suppliers by the Purchaser, reducing the need for a Further-Competition.\nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Pricing Scores."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Social Value Proforma which is included within the main Tender document.  \nThe grading details of the Social Value Assessment will also be included within the Tender, with total percentage value for Social Value identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Social Value Scores."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "As detailed within the Procurement Specific Questionnaire (PSQ)"
            },
            {
              "type": "technical",
              "description": "As detailed within the Technical Requirements document of each Lot within the ITT."
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Ticket Vending Machines",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "planned",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.  The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The Ticket Vending Machine (TVM) Lot within the Framework is centered on ensuring modern, reliable, and accessible equipment that aligns with operational and customer service goals. The document outlines the technical requirements, emphasizing durability, compliance with accessibility standards, and integration with existing transport systems. A key outcome is the selection of machines that support a wide range of payment options, including contactless cards, mobile payments, and traditional cash handling, which ensures inclusivity for all passenger demographics. Additionally, the procurement process has prioritized machines with strong cybersecurity features, remote monitoring capabilities, and straightforward maintenance processes to minimize downtime and operating costs.\nAnother important outcome is the alignment of the TVMs with long-term strategic objectives such as sustainability, scalability, and future-proofing. The chosen machines will need to meet environmental standards, with energy-efficient components and recyclable materials, while also offering flexibility for future upgrades such as new ticketing products or additional payment methods. User experience is a central consideration, with interfaces designed for clarity, multilingual support, and accessible features for passengers with disabilities. Overall, the procurement process has delivered outcomes that balance technical robustness, customer usability, and value for money, ensuring that the TVMs can serve as a reliable backbone of the transport network for years to come.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Quality/Technical Proforma which is included within the main Tender document.  \nThe grading details of the Quality Assessment will also be included within the Tender, with total percentage value for Quality identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Quality Assessment scores."
            },
            {
              "name": "Price including Ongoing Costs",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot contains a Pricing Proforma which is included within the main Tender document.  \nThese will be used by a Purchaser to identify the unit price for individual item(s) / services they wish to procure as well as ongoing software and maintenance costs (as applicable).  \nThe structure of the Pricing Proforma(s) is to enable a fair like-for-like comparison between Suppliers by the Purchaser, reducing the need for a Further-Competition.\nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Pricing Scores."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Social Value Proforma which is included within the main Tender document.  \nThe grading details of the Social Value Assessment will also be included within the Tender, with total percentage value for Social Value identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Social Value Scores."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "As detailed within the Procurement Specific Questionnaire (PSQ)"
            },
            {
              "type": "technical",
              "description": "As detailed within the Technical Requirements document of each Lot within the ITT."
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Electronic Ticket Machines",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "planned",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.  The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "This Framework Lot is seeking the provision of Fixed ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment.\nFixed ETMs are important in enabling a passenger to board and pay for transport, via multiple methods including ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), ABT,\nElectronic Tokens, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods.\nFixed ETMs can come in a range of sizes and types from large single fixed ETMs on baseplates, to smaller split ETMs with no baseplates, as well as component based systems involving a fixed ETM complemented by additional Tap Off Readers or other equipment throughout a vehicle.\nFixed ETMs are usually used in safe, dry environments such as on-bus or in an office, but may be interchangeable with other vehicles where the same baseplates (where relevant) are used.\nFixed ETMs can be supported by a range of support software and licences to provide additional services to the customer. These can include areas such as a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, BODs Compliance, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence,\nTraffic Light Priority Control, and Multiple Payment Systems to name but a few.\nThis Framework Lot is seeking to host a number of Fixed ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to\nhave a wide choice of supply options.\nThis Framework Lot is seeking to host a number of ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT,\nBarcode and other forms of electronic ticketing for passengers.\nThis Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities\nin England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.\nIt will also be available for use by any bus/rail/tram/ferry operator in the UK.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Quality/Technical Proforma which is included within the main Tender document.  \nThe grading details of the Quality Assessment will also be included within the Tender, with total percentage value for Quality identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Quality Assessment scores."
            },
            {
              "name": "Price including Ongoing Costs",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot contains a Pricing Proforma which is included within the main Tender document.  \nThese will be used by a Purchaser to identify the unit price for individual item(s) / services they wish to procure as well as ongoing software and maintenance costs (as applicable).  \nThe structure of the Pricing Proforma(s) is to enable a fair like-for-like comparison between Suppliers by the Purchaser, reducing the need for a Further-Competition.\nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Pricing Scores."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Social Value Proforma which is included within the main Tender document.  \nThe grading details of the Social Value Assessment will also be included within the Tender, with total percentage value for Social Value identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Social Value Scores."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "As detailed within the Procurement Specific Questionnaire (PSQ)"
            },
            {
              "type": "technical",
              "description": "As detailed within the Technical Requirements document of each Lot within the ITT."
            }
          ]
        }
      },
      {
        "id": "4",
        "title": "Accessible Rail Information And Support Units",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "planned",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.  The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "Accessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer  facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone.",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Quality/Technical Proforma which is included within the main Tender document.  \nThe grading details of the Quality Assessment will also be included within the Tender, with total percentage value for Quality identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Quality Assessment scores."
            },
            {
              "name": "Price including Ongoing Costs",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot contains a Pricing Proforma which is included within the main Tender document.  \nThese will be used by a Purchaser to identify the unit price for individual item(s) / services they wish to procure as well as ongoing software and maintenance costs (as applicable).  \nThe structure of the Pricing Proforma(s) is to enable a fair like-for-like comparison between Suppliers by the Purchaser, reducing the need for a Further-Competition.\nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Pricing Scores."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Social Value Proforma which is included within the main Tender document.  \nThe grading details of the Social Value Assessment will also be included within the Tender, with total percentage value for Social Value identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Social Value Scores."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "As detailed within the Procurement Specific Questionnaire (PSQ)"
            },
            {
              "type": "technical",
              "description": "As detailed within the Technical Requirements document of each Lot within the ITT."
            }
          ]
        }
      },
      {
        "id": "5",
        "title": "Transport and Data Managed Services",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "planned",
        "options": {
          "description": "Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer.  The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer."
        },
        "hasOptions": true,
        "description": "The Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards. \nThis Lot has 7 Parts:\nLot 5 - Part 1.\tJourney Planning Managed Service\nLot 5 - Part 2.\tConsultancy Support Managed Service\nLot 5 - Part 3.\tOperational Data Evaluation Managed Service\nLot 5 - Part 4.\tEntitlement Travel Managed Service\nLot 5 - Part 5.\tOperator Support Managed Service\nLot 5 - Part 6.\tScholars Travel Managed Service\nLot 5 - Part 7.\tCommercial Travel Managed Service",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Quality/Technical Proforma which is included within the main Tender document.  \nThe grading details of the Quality Assessment will also be included within the Tender, with total percentage value for Quality identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Quality Assessment scores."
            },
            {
              "name": "Price including Ongoing Costs",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot contains a Pricing Proforma which is included within the main Tender document.  \nThese will be used by a Purchaser to identify the unit price for individual item(s) / services they wish to procure as well as ongoing software and maintenance costs (as applicable).  \nThe structure of the Pricing Proforma(s) is to enable a fair like-for-like comparison between Suppliers by the Purchaser, reducing the need for a Further-Competition.\nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Framework Pricing Scores."
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Each Framework Lot will be assessed based on responses to the Social Value Proforma which is included within the main Tender document.  \nThe grading details of the Social Value Assessment will also be included within the Tender, with total percentage value for Social Value identified on a per Lot basis. \nWhen a Purchaser from the Framework undertakes a Supplier Assessment, they will have the option to apply a weighting approach to the Social Value Scores."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2033-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "As detailed within the Procurement Specific Questionnaire (PSQ)"
            },
            {
              "type": "technical",
              "description": "As detailed within the Technical Requirements document of each Lot within the ITT."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "GG",
            "country": "GG",
            "countryName": "Guernsey"
          },
          {
            "region": "IM",
            "country": "IM",
            "countryName": "Isle of Man"
          },
          {
            "region": "JE",
            "country": "JE",
            "countryName": "Jersey"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30230000",
            "scheme": "CPV",
            "description": "Computer-related equipment"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60140000",
            "scheme": "CPV",
            "description": "Non-scheduled passenger transport"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "GG",
            "country": "GG",
            "countryName": "Guernsey"
          },
          {
            "region": "IM",
            "country": "IM",
            "countryName": "Isle of Man"
          },
          {
            "region": "JE",
            "country": "JE",
            "countryName": "Jersey"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30231000",
            "scheme": "CPV",
            "description": "Computer screens and consoles"
          },
          {
            "id": "34940000",
            "scheme": "CPV",
            "description": "Railway equipment"
          },
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60140000",
            "scheme": "CPV",
            "description": "Non-scheduled passenger transport"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "GG",
            "country": "GG",
            "countryName": "Guernsey"
          },
          {
            "region": "IM",
            "country": "IM",
            "countryName": "Isle of Man"
          },
          {
            "region": "JE",
            "country": "JE",
            "countryName": "Jersey"
          }
        ],
        "additionalClassifications": [
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "GG",
            "country": "GG",
            "countryName": "Guernsey"
          },
          {
            "region": "IM",
            "country": "IM",
            "countryName": "Isle of Man"
          },
          {
            "region": "JE",
            "country": "JE",
            "countryName": "Jersey"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30231100",
            "scheme": "CPV",
            "description": "Computer terminals"
          },
          {
            "id": "30231200",
            "scheme": "CPV",
            "description": "Consoles"
          },
          {
            "id": "30231300",
            "scheme": "CPV",
            "description": "Display screens"
          },
          {
            "id": "30231310",
            "scheme": "CPV",
            "description": "Flat panel displays"
          },
          {
            "id": "30231320",
            "scheme": "CPV",
            "description": "Touch screen monitors"
          },
          {
            "id": "34940000",
            "scheme": "CPV",
            "description": "Railway equipment"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60210000",
            "scheme": "CPV",
            "description": "Public transport services by railways"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "GG",
            "country": "GG",
            "countryName": "Guernsey"
          },
          {
            "region": "IM",
            "country": "IM",
            "countryName": "Isle of Man"
          },
          {
            "region": "JE",
            "country": "JE",
            "countryName": "Jersey"
          }
        ],
        "additionalClassifications": [
          {
            "id": "34980000",
            "scheme": "CPV",
            "description": "Transport tickets"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "60140000",
            "scheme": "CPV",
            "description": "Non-scheduled passenger transport"
          },
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          }
        ]
      }
    ],
    "title": "RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services",
    "value": {
      "amount": 20000000,
      "currency": "GBP",
      "amountGross": 24000000
    },
    "status": "planned",
    "documents": [
      {
        "id": "A-4326",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4326",
        "format": "application/pdf",
        "description": "The attached file summarises the main organisations and bodies who would be eligible to use the Framework to call-off Orders. The list is not exclusive.",
        "documentType": "biddingDocuments"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "buyerCategories": "Scottish Local Authorities \nScottish Government & Executive Agencies\nTransport Scotland\nScottish Regional Transport Partnerships\nUnitary Authorities in Wales\nWelsh Government & Executive Agencies\nTransport for Wales\nWelsh Transport Partnerships \nWales Transport Commissions\nMetropolitan District Councils in England\nUnitary Authorities in England\nCounty Councils in England\nMayoral Authorities in England\nCombined Authorities in England\nCity Regions in England\nLondon Borough Councils\nOther Transport Bodies\nTransport for London\nDepartment for Transport\nDistrict Borough and City Councils\nCouncils in Northern Ireland\nAll Transport Bodies in Northern Ireland\nTranslink\nAny other Public Sector body in the UK with an interest in Transport or any UK transport operator\nAll Rail TOCs in the UK\nRail Delivery Group acting through ATOC Ltd and working in conjunction with partners\nAny Member of SAM at the time they wish to Call-Off from the Framework. See www.talktosam.co.uk.\nAlso see Documents Section",
        "isOpenFrameworkScheme": true,
        "openFrameworkSchemeEndDate": "2033-11-30T23:59:59Z"
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2025-11-07T23:59:59Z"
    },
    "description": "Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the\nNational Mobilities Procurement Hub for its Members.\nThis Framework is seeking the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services.  These five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services.\nLot 1: RTPI Content Management Systems (CMS)\nThe RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. It must distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management. The system must be scalable, cloud-hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery requires commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. Suppliers must follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency.\nLot 2: \tTicket Vending Machines\nThe Ticket Vending Machine (TVM) Lot focuses on providing modern, reliable, and accessible equipment aligned with operational and customer needs. The requirements highlight durability, accessibility compliance, and integration with transport systems, while ensuring wide payment options such as contactless, mobile, and cash for inclusivity. Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs.\nThe machines also support long-term goals of sustainability, scalability, and future-proofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network.\nLot 3: \tElectronic Ticket Machines\nThe ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking.\nSuppliers must ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs.\nLot 4: \tAccessible Rail Information And Support Units\nAccessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer facilities through which passengers can ask for assistance with   practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone.\nLot 5: Transport And Data Managed Services \nThe Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards. \nThis Lot has 7 Parts:\nLot 5 - Part 1.\tJourney Planning Managed Service\nLot 5 - Part 2.\tConsultancy Support Managed Service\nLot 5 - Part 3.\tOperational Data Evaluation Managed Service\nLot 5 - Part 4.\tEntitlement Travel Managed Service\nLot 5 - Part 5.\tOperator Support Managed Service\nLot 5 - Part 6.\tScholars Travel Managed Service\nLot 5 - Part 7.\tCommercial Travel Managed Service",
    "tenderPeriod": {
      "endDate": "2025-10-06T12:00:00+01:00"
    },
    "communication": {
      "futureNoticeDate": "2025-09-01T23:59:59+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-09-26T12:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-058a27",
        "type": [
          "win"
        ],
        "description": "Smart Applications Management (SAM) charges fees to Suppliers when a Member of SAM or SAM itself uses the Framework.  Fees are detailed within the Pricing Matrix of each Tender Lot to enable Tenderers to factor in such charges when setting their Framework prices, with a maximum percentage fee of 3%.",
        "relativeValue": {
          "proportion": 0.03,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-COH-07205882",
      "name": "SMART APPLICATIONS MANAGEMENT LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK41",
        "country": "GB",
        "locality": "Plymouth",
        "postalCode": "PL11QX",
        "countryName": "United Kingdom",
        "streetAddress": "Floor 2, Cobourg House"
      },
      "details": {
        "url": "http://WWW.TALKTOSAM.CO.UK",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "07205882",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Dr Andrew Seedhouse",
        "email": "Procurement@nationalmobilitiesprocurementhub.co.uk",
        "telephone": "+447807043222"
      },
      "additionalIdentifiers": [
        {
          "id": "PXRH-2169-YCGM",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-00688424",
      "name": "ATKINSRÉALIS UK LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKJ26",
        "country": "GB",
        "locality": "Surrey",
        "postalCode": "KT18 5BW",
        "countryName": "United Kingdom",
        "streetAddress": "Woodcote Grove, Ashley Road"
      },
      "details": {
        "url": "http://www.atkinsrealis.com"
      },
      "identifier": {
        "id": "00688424",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "ukwinwork@atkinsrealis.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PLLV-1772-YDYN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-10092263",
      "name": "TIM RIVETT CONSULTING LTD",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Sheffield",
        "postalCode": "S36 8WH",
        "countryName": "United Kingdom",
        "streetAddress": "36 Fields End Oxspring"
      },
      "details": {
        "url": "http://www.timrivett.co.uk"
      },
      "identifier": {
        "id": "10092263",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "tim@timrivett.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PPXR-9114-NVLH",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-08176197",
      "name": "Rail Delivery Group Limited  (and all known affiliates)",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC4V 3DS",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor North"
      },
      "identifier": {
        "id": "08176197",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "Sunil.Chauhan@raildeliverygroup.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PMXW-9895-MJXN",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-09766662",
      "name": "INNOVATIOUS LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI74",
        "country": "GB",
        "locality": "Ruislip",
        "postalCode": "HA4 7BD",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor, Jebsen House"
      },
      "details": {
        "url": "http://www.innovatious.uk"
      },
      "identifier": {
        "id": "09766662",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "procurement@innovatious.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PCBD-6415-QXNT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03383212",
      "name": "SYSTRA LIMITED",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC2V 8AE",
        "countryName": "United Kingdom",
        "streetAddress": "3rd Floor, 1 Carey Lane"
      },
      "details": {
        "url": "http://www.systra.com"
      },
      "identifier": {
        "id": "03383212",
        "scheme": "GB-COH"
      },
      "roleDetails": "Possible Technical Assessor",
      "contactPoint": {
        "email": "tenders_uk@systra.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PDCT-9245-NWYG",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "049659-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/049659-2025",
        "format": "text/html",
        "noticeType": "UK3",
        "description": "Planned procurement notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-08-18T19:31:53+01:00"
      }
    ]
  },
  "initiationType": "tender"
}