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Official procurement procedure

A Framework Agreement for the Supply and Maintenance of Telecare Equipment

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published3
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: North Hertfordshire District Council: "A Framework Agreement for the Supply and Maintenance of Telecare Equipment". Published status: complete. Published value: Value not published. 3 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorth Hertfordshire District CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: North Hertfordshire District Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for North Hertfordshire District Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationHigh Concentration
THE OYSTER PARTNERSHIP LIMITEDTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 16 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
THE OYSTER PARTNERSHIP LIMITED1 win£150,000
Procedure terms
Contracting AuthorityNorth Hertfordshire District Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSFramework
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published20 Jan 2026, 17:01 GMT
Last source update20 Jan 2026, 17:01 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-056a27
What is being bought
North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing. North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month. Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire. The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows: Lot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge Lot 2: Solutions for Assistive Technologies Service Away from Home Lot 3: Solutions for Assistive Technologies for Users with Complex Needs
What changed
From the official release history
  1. Official notice release published
    20 Jan 2026, 17:01 GMT
  2. Official notice release published
    5 Nov 2025, 11:30 GMT
  3. Official notice release published
    24 Oct 2025, 11:23 BST
  4. tender value changed
    24 Oct 2025, 11:10 BST
  5. Status changed to complete
    24 Oct 2025, 11:10 BST
  6. Official notice release published
    24 Oct 2025, 11:10 BST
  7. Submission deadline changed to published date
    24 Oct 2025, 11:10 BST
  8. Published value updated to £3,040,000
    31 Jul 2025, 12:59 BST
  9. Status changed to active
    31 Jul 2025, 12:59 BST
  10. Official notice release published
    31 Jul 2025, 12:59 BST
  11. Submission deadline changed to 26 Aug 2025, 17:00 BST
    31 Jul 2025, 12:59 BST
  12. Buyer information updated
    31 Jul 2025, 12:59 BST
Lots and requirements (3)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    20 Jan 2026, 17:01 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Contract active
    Signed 18 Nov 2025, 00:00 GMT · £1,040,000
  6. Contract active
    Signed 18 Nov 2025, 00:00 GMT · £160,000
  7. Contract active
    Signed 18 Nov 2025, 00:00 GMT · £1,840,000
Commercial outcome and competition
Awards
CAREIUM UK LIMITED, CHIPTECH INTERNATIONAL LIMITED
Not published · Not published · active
CAREIUM UK LIMITED, CHIPTECH INTERNATIONAL LIMITED
Not published · Not published · active
CAREIUM UK LIMITED, CHIPTECH INTERNATIONAL LIMITED
Not published · Not published · active
Contracts
Contract
£1,040,000 · signed 18 Nov 2025, 00:00 GMT · active
Contract period: 18 Nov 2025, 00:00 GMT — 17 Nov 2029, 23:59 GMT
Contract
£160,000 · signed 18 Nov 2025, 00:00 GMT · active
Contract period: 18 Nov 2025, 00:00 GMT — 17 Nov 2029, 23:59 GMT
Contract
£1,840,000 · signed 18 Nov 2025, 00:00 GMT · active
Contract period: 18 Nov 2025, 00:00 GMT — 17 Nov 2029, 23:59 GMT
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

North Hertfordshire District Council

Contracting authority GB-PPON-PDWC-9574-WBPY
View buyer profile

  • North Hertfordshire District Council
    buyer

    GB-PPON: PDWC-9574-WBPY
    Council Offices, Gernon Road, Letchworth Garden City, UKH23, SG6 3JF, GB
    maria.macquillin@north-herts.gov.uk

  • CAREIUM UK LIMITED
    supplier

    GB-COH: 04133585 · GB-PPON: PLPB-9615-NDDR
    Aspinall House, Blackburn, UKD41, BB1 2QE, GB
    uk.sales@careium.com

  • CHIPTECH INTERNATIONAL LIMITED
    supplier

    GB-COH: 11928721 · GB-PPON: PLNV-3272-CRGN
    Palatine Hall, Lancaster, UKD44, LA1 1PW, GB
    sales@chiptech.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published