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AwardedFind a Tender · award

SYP - Sostenuto Sunrise Support and Maintenance

Buyer: South Yorkshire Mayoral Combined Authority →

BuyerSouth Yorkshire Mayoral Combined Authority
StatusAwarded
DeadlineNot published
ValueValue not published
Published22 Jul 2025

What is being bought

This is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Sostenuto Sunrise Support and Maintenance

Statusactive
Value£120,498

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-056383
Latest release ID041868-2025
Latest release timestampTue Jul 22 2025 09:19:31 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsBelow threshold - without competition
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
22 Jul 2025award, contract041868-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "tag": [
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      "status": "active",
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          "name": "SUNRISE SOFTWARE LIMITED"
        }
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      "mainProcurementCategory": "services"
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    "id": "0104-2025",
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
  },
  "parties": [
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      "address": {
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      },
      "details": {
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        "vcse": false,
        "scale": "sme"
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      "identifier": {
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      "contactPoint": {
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      },
      "additionalIdentifiers": [
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  ],
  "language": "en",
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      "period": {
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      },
      "status": "active",
      "awardID": "1",
      "documents": [
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          "description": "Contract details notice on Find a Tender",
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      ],
      "dateSigned": "2025-06-26T00:00:00+01:00",
      "aboveThreshold": false
    }
  ],
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}
Complete JSON history (1 releases)
22 Jul 2025 · 041868-2025 · award, contract
{
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      "mainProcurementCategory": "services"
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
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      },
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      },
      "identifier": {
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      "contactPoint": {
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  "initiationType": "tender"
}